Services Coordinator​/Case Manager

Employment Services Coordinator/Case Manager

YWCA Madison is seeking candidates for an Employment Services Coordinator/Case Manager.

The Employment Services Coordinator/Case Manager is responsible for coordinating all elements of the Employment Services training program from recruitment through successful employment. Major responsibilities include: recruiting students; assisting in developing and teaching soft-skills curriculum; arranging guest speakers, tutors and mentors; creating and maintaining relationships with internship placements and employers; and providing case management to support successful job training, placement and retention.

The Employment Services Coordinator/Case Manager provides culturally inclusive, trauma-informed services and incorporates best practice techniques into the program. This position includes occasional evening and weekend hours.

This is a full-time (36 hours per week), salaried position. We offer an excellent benefits package and starting salary of $50,000/year.

The ideal candidate will:

• Be experienced in case management and program coordination
• Have excellent record keeping skills, knowledge of barriers to employment and relevant community resources.
• Have experience with trauma informed care practices as well as an understanding of issues low-income households typically face.
• Have a BSW or BS/BA in a related field (Ex. Social Work, Psychology, etc.) with an additional year of related experience; or 2-4 years of related experience in addition to 2-4 years of experience working with communities of color and low-income communities.

Candidates should also support the mission of the YWCA: elimination of racism and empowerment of women, demonstrate multi-cultural competency and the ability to work with diverse populations, and have good communication and writing skills. Candidates must pass a caregivers background check.

Applications will be accepted until the position is filled.

AA/EOE