Family Advocate
Listed on 2026-08-03
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Social Work
Family Advocacy & Support Services, Crisis Counselor, Community Support Services, Human Services/ Social Work -
Non-Profit & Social Impact
Human Services/ Social Work
JOB REQUIREMENTS:
The Family Advocate provides short-term, crisis-based case management services to victims of domestic violence during their stay in the DAIS emergency shelter while simultaneously supporting daily living needs of clients within the shelter facility. The Family Advocate works collaboratively with clients on their goals by providing emotional support, advocacy, safety planning, resource navigation, parenting guidance, and referrals to community resources, and ensures high-quality service provision within the shelter by offering crisis intervention, assisting residents with basic needs, and collaborating with other Family Advocates and Shelter Advocates to address client needs and service concerns.
The Family Advocate plays an integral role in the overall functioning of the shelter through on-site coverage and program support throughout their assigned shifts. This is an on-site, awake position. If you’re passionate about working in role like this, and you meet the requirements of the position, we’d love to hear from you.
EXPERIENCE AND QUALIFICATIONS:
Four-year degree in social work or related field desired, relevant field experience may be considered in lieu of a degree. Experience working with individuals and Families From Diverse Backgrounds Required. Excellent Computer Skills including knowledge of and experience with Microsoft Office required;
Excellent Written And Verbal Communication Skills Required. Excellent attention to detail and organizational skills required. Experience Working In a Residential Facility Setting Strongly Preferred. Experience working with child and adult trauma survivors strongly preferred;
Experience In Crisis Intervention Strongly Preferred. Knowledge Of domestic violence issues and related content areas (i.e., mental health, AODA, Family Systems) preferred;
Knowledge of community resources within Dane County and how to access those resources preferred. Authorized to work in the United States without sponsorship. Bilingual preferred.
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