LTE Outreach and Response Specialist

LTE Outreach And Response Specialist

The Dane County Human Services department, Human Services division has five (5) limited term vacancies for an LTE Outreach and Response Specialist position, in Madison, WI. These positions will work within the BHRC as part of the Badger Healing Center, a newly established resiliency center supporting victims, survivors, first responders, and community members impacted by the mass violence event that occurred at Abundant Life Christian School in December 2024.

Hours will be variable and will include some evenings and weekends.

Limited Term employees are limited to 1,200 hours in a payroll year and are not guaranteed any hours per week.

COMMITMENT TO EQUITY AND INCLUSION

As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customers' needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways.

Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.

DEFINITION

Under the direction of the assigned supervisor, this position conducts outreach to individuals at risk in order to support them and their recovery. Once connected with individuals who are at risk, the Outreach and Response Specialist provides safety planning, information and assistance and short-term follow-up services to adults, as well as connects individuals to programs and services, including public and privately funded options.

This position will build on the strengths of individuals, families, and the community in order to achieve their recovery and sustainment goals. Works collaboratively with internal and external stakeholders and service providers in order to advocate for clients' needs to assure appropriate services are delivered.

EXAMPLES OF DUTIES

Public Health - Violence Prevention and Intervention:

Provides outreach to identified individuals who are at risk of perpetrating or being victimized by violence, or are actively engaging in violence; responds to the needs of those involved in incidents of violence; connects with individuals engaged in violence or risky behavior that may lead to acts of violence to discuss safety planning, access to resources, and other services. Mediates ongoing conflicts in the community that have the potential to lead to violence.

Searches through the databases, written and other computer-based information resources to identify, evaluate, and suggest potential programs and services. Assesses client/family needs in order to provide information and assistance. Provides follow up to determine outcomes and provide additional assistance in locating resources and arranging services. Collaborates with law enforcement agencies and violence prevention service providers to share information and problem-solve, based on clients' needs.

Develops and implements client action plans as part of short-term service coordination. Assists in individualized goals of the clients to address immediate and long-term needs. Completes and maintains required agency documentation. Participates on special task forces, internal and community committees, in order to assist coordination of programs and services. Conducts community outreach and presents information regarding the program to community organizations and service providers.

Behavioral Health Resource Center (BHRC):

Conducts targeted outreach in response to community needs. Connects with individuals to provide service navigation and referrals, client needs assessment, case management and advocacy, wellness supports, peer support, psychoeducation, and behavioral health services or linkages. Provides follow up to determine outcomes and provide additional assistance in locating resources and arranging services. Collaborates with service providers and other community partners to share information and problem-solve, based on client and community needs.

Develops and implements client action plans as part of short-term service coordination. Assists in individualized goals of the clients to address immediate and long-term needs. Completes and maintains required agency documentation. Conducts community outreach and presents information regarding the program to community organizations and service providers.

Education, Training and Experience :

Any combination of education, training and/or experience (lived or employment-related), that is equivalent to an Associate's Degree from an accredited college or university in a public health, human service, health science, or social science related field, or at least two (2) years of experience working directly with the…