Engineer, Software

Overview of Job Function

As a Software Engineer, you will be a core contributor to Verint's QM and PM engineering team. You will design and build full-stack features end-to-end, write high-quality automated tests, support production systems, and collaborate daily with Product Managers, Designers, QA Engineers, and globally distributed engineering peers. This is a role for engineers who take pride in their craft, are eager to grow through challenging problems, and want their work to have a visible impact on enterprise customers worldwide.

You will be surrounded by experienced engineers who are invested in your growth, working in a modern Agile environment on software that matters.

• Design, develop, and maintain production-grade full-stack features spanning Java/C# backend services, REST/Graph
  
  QL APIs, and React/Ext JS frontend applications.
• Translate product requirements and UX designs into well-structured, testable, and performant code.
• Implement scalable microservices and modular frontend components that support high concurrency and enterprise-scale data volumes.
• Participate in design and architecture reviews; contribute to discussions on API contracts, data models, and service boundaries.
• Proactively identify and address performance bottlenecks, security gaps, and technical debt.
• Write clean, idiomatic code following team standards; actively contribute to improving those standards over time.

• Write comprehensive unit, integration, and end-to-end automated tests using JUnit, Jest, Playwright, and Cucumber (BDD).
• Enforce code quality through peer reviews, static analysis, and adherence to the team's Definition of Done.
• Investigate and reproduce reported defects; perform root-cause analysis and deliver timely, well-tested fixes.
• Champion a shift-left testing mindset — integrating quality checks early and continuously in the development lifecycle.

• Triage, prioritize, and resolve bugs, regression issues, and customer-reported problems within agreed SLA windows.
• Provide Tier-2/3 technical support for production incidents; participate in post-incident reviews and implement corrective actions.
• Monitor application health using observability tooling (logs, metrics, traces); proactively surface anomalies before they impact customers.
• Maintain and improve runbooks and operational documentation for supported features.

• Integrate AI/ML capabilities — including LLM-powered features, automated scoring, and speech-to-text — into product features in collaboration with Verint's AI research teams.
• Evaluate and pilot emerging technologies; propose adoption where they improve quality, performance, or developer productivity.
• Identify and contribute to refactoring initiatives that reduce complexity and improve long-term maintainability.
• Stay current with industry engineering trends through reading, experimentation, and participation in technical communities.

• Work in cross-functional squads with Product Managers, UX Designers, QA Engineers, Dev Ops, and Data Engineers.
• Actively participate in all Agile Scrum ceremonies: sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Provide accurate effort estimates and proactively surface risks, blockers, and dependencies.
• Collaborate effectively with distributed engineering teams in Atlanta, Israel, and India using async-first communication practices.
• Support the growth of junior engineers through constructive code reviews and knowledge sharing.

• Build, maintain, and improve CI/CD pipelines using Jenkins, Git Hub Actions, or Azure Dev Ops — ensuring reliable, automated build-test-deploy workflows.
• Containerize services with Docker and deploy to Kubernetes clusters (EKS/AKS) following Git Ops and IaC principles.
• Implement secure deployment practices: secrets management, environment-specific configuration, and staged rollout strategies.
• Optimize pipeline performance to minimize build times and deliver faster feedback loops to the team.