Hospital Shuttle Driver CDL​/P-Endorsement St. Mary's Hospital

At Towne Park, it’s more than a job, you can make an impact.

A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact.

When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.

Towne Park is a place where you can make a difference and create smiles every day.

• Compensation:
  The hourly base pay range for this position is $20 per hour.
• Work Schedule:
  
  Early Morning (4 a.m. – 1 p.m.).
• Benefits:
  Employees are eligible to enroll in medical, dental, vision, accident, critical illness, hospital indemnity, telemedicine benefits, basic life and AD&D insurance, short‑term and long‑term disability, and the company’s 401(k) plan. Eligibility requirements apply and may change.

The Shuttle Driver is responsible for transporting guests to and from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. They also assist guests with luggage, including delivery and pick up of guest luggage during arrival and departure, and maintain vehicle activity and maintenance logs.

• Shuttle guests to approved locations, learning and remembering pick‑up and destination points. Knowledge of property outlets, meeting rooms, amenities, parking rates, attractions, etc. (40%).
• Communicate by telephone, two‑way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co‑workers. Acknowledge and greet guests within 30 seconds while maintaining a professional and friendly demeanor, using guests’ last names when appropriate. (20%).
• Operate a vehicle that seats sixteen people or more, inspecting exterior and interior of vehicle at the beginning of each shift for operating lights, signals, brakes, courtesy lights, HVAC, mirrors, tires, wipers, damage, etc. Monitor vehicle condition, record malfunctions or damage and submit to manager. (20%).
• Protect guest confidentiality in accordance with HIPAA requirements. Maintain the security of client financial and identifying information. May not provide lift services; only offer a hand for assistance. Check wheelchairs for safe operation prior to each use and clean them afterward. Assist patrons with entering and exiting the vehicle; may be required to use specialized equipment such as wheelchair lifts. (20%).

Education: High school diploma or GED.

Required Licensure &

Certifications:

• Commercial Driver’s License (CDL) with Passenger endorsement issued by the state.
• Pass criminal background, MVR and drug screen.
• Must be at least 21 years old; maintain a valid driver’s license at all times.
• Pass annual/semiannual MVR check and maintain DOT endorsements.
• Complete Wheelchair Safety Training course provided by Towne Park.
• Possess current Medical Examiner’s Certificate and maintain bi‑annual physical exam as applicable.

Work Experience: At least three years of commercial driving experience or nine years of licensed driving experience.

Knowledge: Must be able to drive manual transmission.

Skills:

• Ability to read and write standard English.
• Ability to read and comprehend simple instructions, correspondence and memos.
• Ability to write simple correspondence.
• Ability to present information effectively in one‑on‑one and small group situations.
• Basic arithmetic: add/subtract 3‑digit numbers, multiply/divide with tens and hundreds, and use US currency.
• Understand 24‑hour and military time systems.
• Understand rates applicable to time passed.

Authority to Act: Job is routine; follows established practices and procedures. Decisions are made within specific operational instructions and departmental…