Transit Operator

Metro Transit is hiring permanent part-time and full-time transit operators. No large vehicle experience necessary. You just need a Commercial Learner's Permit (CLP), and we will train you to drive a bus.

At Metro, we’ll teach you everything you need to know to succeed. Our experienced driver instructor teams work closely with new full‑time Transit Operators during a paid 11–12 week training program (shorter for part‑time Operators). Never driven a large vehicle before? No problem. We’ll help you build the skills and confidence to safely operate a city bus and serve the community.

• Get hands‑on driving instruction from knowledgeable trainers
• Receive support while earning your Commercial Driver’s License (CDL)
• Learn the policies and procedures that set you up for success
• Be paid while you train

As a Transit Operator, you’ll safely transport passengers throughout the City of Madison and surrounding areas. This is an important role—you’ll help people get to work, school, appointments, and home again. We’re looking for people who can operate vehicles safely, make good decisions, and provide friendly, reliable service. You’ll work under the guidance of Transit Operations Supervisors.

• Operate a transit bus safely, reliably, and courteously to transport passengers in Madison and surrounding areas, adhering to routes, schedules, and operating policies.
• Assist passengers in getting on and off the bus, operating ramp and positioning wheelchairs or other mobility assistance devices.
• Identify safety or vehicle operation problems and report to a supervisor or dispatcher for action; report accidents and complete accident report forms.
• Maintain effective passenger/customer relations; answer questions, assist passengers, and respond to emergencies and other operational issues.
• Program and operate a fare box, issue transfers and honor passes, operate the numeric key pad on a mobile data terminal, and prepare reports as requested.
• Perform related work as required.

A valid regular Wisconsin driver license (not probationary) and a Commercial Learner’s Permit, Class B, P endorsement, no “L” restriction.

OR

Two (2) years of licensed driving experience and a Commercial Learner’s Permit, Class B, P endorsement, no “L” restriction.

An applicant’s driving record will be evaluated. If a driver has held a license in another state in the past five years, they must provide the abstract of that record.

• Six (6) or more points against a Wisconsin license.
• Operating While Intoxicated (OWI) conviction in the past five years.
• One (1) OWI conviction against a CDL.
• One (1) revocation in the last year.
• Four (4) or more moving violations within the last five years, including at least one within the last two years.

• Apply road rules and laws; operate a vehicle safely and responsibly.
• Maintain safety standards; exercise judgment in emergencies; report mechanical defects.
• Interact courteously with patrons and maintain effective passenger/public relations; work effectively with multicultural communities.
• Understand and communicate effectively in English; follow written instructions, policies, and procedures.
• Maintain adequate attendance.

• At the start of employment, a Transit Operator must be at least 18 years of age, have a safe driving record, and pass all job‑related tests, including a pre‑employment physical exam.
• Even if you already have a CDL, a CLP is required to begin; candidates must have a Class B CLP with P endorsement and no “L” restriction. All employees must pass the CDL Skills Test during initial paid training.
• Employees need a birth certificate or valid passport to obtain a CDL permit; this process may take several weeks.

• Remain seated for up to four (4) hours at a time, and up to eight (8) hours with limited stretch breaks.
• Exert strong pressure with legs and feet on heavy foot pedals almost continuously for acceleration and braking.
• Apply up to fifty (50) pounds of effort frequently for required…