Fulfillment Center Supervisor​/Manager

The Role

The Fulfillment Operations Supervisors and Managers are key leadership roles in our growing 3PL operation, which includes E‑commerce and wholesale customers. Key responsibilities include managing a multi‑client operation that includes DTC and B2B, developing, supporting, and maintaining resources and processes to efficiently manage and improve distribution center operations—including picking, packing, shipping, inbound receiving, and consolidation operations. The role requires motivating a performance‑driven team, being customer‑service‑focused, and may include first, second, or weekend shifts.

This position is open to applicants or individuals who are located in or around Florence, NJ.

• Maintain records on working hours and meet financial projections of team
• Consistently review operations and recommend and implement improvements as cleared by upper management
• Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost
• Direct supervisor staff to maintain proper productive staffing levels per budget and departmental demands, including interviewing, training and discipline processes and ensure that all departments are correctly staffed and agreed upon daily
• Drive efficiency in operations by continuously improving current processes and practices
• Develop, support and maintain the resources and processes necessary to efficiently manage and improve DC operations
• Maintain an atmosphere that fosters teamwork, effective communications, clear and fair metrics, consistent policy administration and great customer service
• Create and maintain departmental spreadsheets of performance, cost per piece and accuracy
• Promote a safe working environment. Report all incidents and injuries
• Perform other duties as assigned

• A leader with the ability to influence
• A high level communicator both orally and written
• Able to multi‑task and adapt to a changing environment
• A Problem Solver
• Team oriented with strong interpersonal skills

• 5+ years warehouse operations experience within one of the following: replenishment, receiving, outbound, inventory, special projects & returns
• 3+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels
• Systems experience with WMS, OMS, Excel, and other Office applications
• High School diploma or GED

• You have successfully utilized data to support decisions and drive success in your responsible areas
• Prior 3PL operations experience
• Prior B2B wholesale experience

• Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.)
• Able to lift and carry up to 25‑30 lbs. on occasion (document boxes, files, binders, and other items)
• Able to maintain attention and concentration for extended periods of time
• Able to work overtime including extended schedules during peak seasons

Currently,  does not intend to hire candidates who will need, now or in the future,  sponsorship through any non‑immigrant visa category such as the H‑1B, H‑1B1, E‑3, O‑1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.