ServiceNow Business Analyst
Listed on 2026-02-21
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IT/Tech
Systems Analyst, IT Consultant, IT Business Analyst
The Business Analyst is responsible for analyzing business processes and requirements to support the successful optimization of Service Now solutions. This role involves working closely with the platform team to gather and document platform processes, platform capability and integrations, business needs, story creation and grooming, documenting test cases, and collaborating with necessary stakeholder teams. The ideal candidate possesses strong agile process understanding, experience with Service Now, excellent communication abilities, and background in one or more Service Now processes.
Note, this is not a Service Now developer position, and there will be no development, configuration, or other platform changes made.
Mandatory
Skills:
- Agile Process
- Service Now SPM Module
- Process Documentation
- Technical Documentation
Desired
Skills:
- QA/Test Case Documentation
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