Training Specialist

Training Specialist (Contract)

This contract Training Specialist role provides critical training support during a transitional period following a recent acquisition. You will work closely with cross-functional teams to maintain training continuity, support system integration, and uphold compliance across the organization. The position focuses on managing role-based training, integrating training materials into new and existing systems, and ensuring training processes align with quality and regulatory expectations.

Responsibilities

• Collaborate with managers, process owners, and subject matter experts to assess and support training needs, including the implementation and maintenance of role-based training plans.
• Execute training-related tasks within the change control process to ensure new and updated documents have appropriate training assigned, scheduled, and maintained in the learning system.
• Lead efforts to integrate training materials, curricula, and documentation into new and existing systems and processes during and after the acquisition transition.
• Support training-related activities associated with nonconformities and Corrective and Preventive Actions (CAPAs), ensuring training responses address identified gaps.
• Generate, analyze, and distribute training metrics and key performance indicators (KPIs), monitor training performance, and escalate adverse trends or gaps to relevant stakeholders.
• Identify and recommend improvements to training processes, tools, and systems to enhance efficiency, consistency, and compliance.
• Actively participate in Communities of Practice and tactical meetings to share insights, align on best practices, and contribute to continuous improvement of training programs.
• Work closely with Information Services (IT) and the SLMS Shared Services team to manage Service Now training requests and ensure training-related business needs are addressed promptly and accurately.
• Support internal and external audit readiness by maintaining accurate training records, documentation, and evidence of compliance with training requirements.
• Respond to and resolve ad hoc training requests from various business units, ensuring timely support and clear communication.
• Perform additional duties related to training and contribute to special projects as needed during the acquisition and integration period.

Essential Skills

• Strong verbal communication skills with the ability to collaborate effectively with managers, process owners, subject matter experts, and cross-functional teams.
• Strong written communication skills for creating, updating, and managing training-related documentation and communications.
• Familiarity with training processes in the medical device or pharmaceutical industry, including compliance-driven and regulated training environments.
• Experience coordinating projects across multiple teams or departments, particularly in complex or transitioning organizational environments.
• High attention to detail and a strong commitment to accuracy when managing training assignments, records, and metrics.
• Strong organizational skills with the ability to manage multiple training activities, requests, and deadlines simultaneously.
• Strong problem-solving abilities to address training gaps, process issues, and integration challenges.
• Sound judgment and critical thinking skills to evaluate training needs, interpret trends in training metrics, and recommend appropriate actions.
• Experience with training development and training program implementation.

Additional Skills & Qualifications

• Experience working with learning systems and structured change control processes in a regulated industry.
• Exposure to Service Now or similar ticketing/request management systems for handling training-related requests.
• Experience participating in Communities of Practice or similar forums to share best practices in training and learning.
• Experience in medical device, pharmaceutical, or other highly regulated industries is advantageous.
• Experience supporting training aspects of nonconformities and CAPAs is beneficial.

Job Type & Location

This is a Contract position based out of Mahwah, NJ.

Pay and Benefits

The pay range for this position is $50.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Mahwah, NJ.