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Mac​/Windows Desktop Support Specialist

Job in Mahwah, Bergen County, New Jersey, 07495, USA
Listing for: Pomeroy
Full Time position
Listed on 2026-08-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Pomeroy is seeking an IT Help Desk/Desktop Support professional in Newark, NJ to diagnose and resolve Windows and Mac issues, support Mac OS and Office tools, and maintain documentation. The role emphasizes rapid problem resolution in a high-stress environment and close collaboration with the ITSS team.

The candidate will participate in incident response, support office moves, and contribute to a knowledge base used to improve client satisfaction and service levels.

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