Commercial Lines Account Manager

Overview

Acrisure is a global fintech leader that empowers millions of ambitious businesses and individuals with solutions to grow boldly forward. We connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

Acrisure has grown significantly in revenue and scale, built on entrepreneurial spirit. We prioritize leadership, accountability, and collaboration to equip our teams to work at the highest levels possible.

Job Summary
Acrisure is seeking a Large Commercial Lines Account Manager to join our growing team in the East Division. Our Account Managers are pivotal in aiding clients with service needs and making changes to existing accounts. Specific service and marketing responsibilities are required in this position. You must meet service and sales delivery standards and perform essential functions to the quality and service standards developed by Acrisure.

Primarily, this role entails providing the sales team with the necessary service support to help obtain new clients and retain existing ones.

• Interact with large clients to address all servicing needs.
• Processing of policies, endorsements, and audits.
• Enter policy data into our client management system.
• Order loss runs for re-marketing accounts
• Become proficient in carrier web-sites for quoting when remarketing an account or adding additional lines of coverage
• Keep your desk and files organized at all times
• Perform superior customer service at all times
• Properly utilize the management system to keep track of all pending items.
• Communicate with carriers for all underwriting matters, audits, endorsements, carrier recommendations, etc.
• Expedite certificates of insurance if CSR team is short staffed and client needs immediately
• Run MVRs and update driver lists when required
• Prepare renewal rating quotes, based on applications.
• Process and issue binders
• Attend agency and department meetings as well as training/education classes and sessions (both within the agency and outside the agency as directed)

• Commercial insurance industry experience and/or demonstrated ability to successfully handle complexities of job, required
• Active Property and Casualty License required
• Strong organizational skills- ability to prioritize and be proactive
• Excellent verbal and written communication skills as well as strong interpersonal skills
• Computer skills, specifically Microsoft Word, Outlook and Excel
• Applied Systems / EPIC experience a plus

• High School diploma required, Associate Degree or higher preferred
• Minimum of 2 years of experience in Commercial Lines preferred

The base compensation range for this position is $85,000 - $95,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. We have pledged more than $22 million through partnerships with Corewell Health Helen DeVos Children s Hospital in Grand Rapids, Michigan;

UPMC Children s Hospital in Pittsburgh, Pennsylvania; and Blythedale Children s Hospital in Valhalla, New York.

• Physical Wellness:
  Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness:
  Generous paid time off and holidays;
  Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness:
  Immediate vesting in a 401(k) plan;
  Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care:
  Paid…