Sales Manager, Fragrance Division

ESSENTIAL JOB FUNCTIONS:

The following essential functions provide a comprehensive overview of the responsibilities and expectations for the Fragrance Sales Manager role. Overall, these functions support business growth, customer satisfaction, and the achievement of strategic commercial objectives.

• Develop and execute strategic sales plans to achieve annual sales, profitability, and market growth objectives.
• Identify, develop, and secure new business opportunities within personal care, home care, beauty, air care, household products, and specialty fragrance markets.
• Manage and grow existing customer accounts while identifying opportunities for account expansion and increased market share.
• Build and maintain strong relationships with customers, including purchasing, research and development, marketing, product development, and executive leadership teams.
• Lead customer presentations, fragrance evaluations, sampling programs, and commercial discussions throughout the sales process.
• Negotiate pricing, contracts, and long-term supply agreements while ensuring customer satisfaction and profitability.
• Collaborate with perfumers, evaluators, technical teams, marketing, operations, and supply chain to successfully commercialize fragrance projects.
• Monitor industry trends, competitive activity, and customer needs to identify new business opportunities and support strategic planning.
• Maintain accurate sales forecasts, CRM records, pipeline activity, and business reporting.
• Prepare monthly sales reports, pipeline analyses, forecasting updates, and customer performance metrics.
• Represent the company at customer meetings, trade shows, and industry events while expanding professional relationships and market presence.
• Lead, coach, and mentor sales team members to promote employee development, engagement, accountability, and high performance.
• Conduct regular performance discussions, establish sales objectives, and provide ongoing coaching and feedback.
• Support employee onboarding, succession planning, leadership development, and internal talent growth initiatives.
• Participate in annual budgeting, sales planning, and strategic business initiatives.
• Perform additional duties and responsibilities as assigned by management.

• Strong consultative sales, negotiation, and customer relationship management skills.
• Knowledge of fragrance development, evaluation processes, and commercialization of consumer products.
• Demonstrated leadership, coaching, and employee development capabilities.
• Strong business acumen with the ability to analyze sales performance, profitability, and market opportunities.
• Excellent communication, presentation, organizational, and interpersonal skills.
• Proficiency with CRM systems, Microsoft Office Suite, forecasting tools, and sales reporting.
• Ability to manage multiple customer projects, priorities, and long sales cycles simultaneously.
• Strong problem-solving and strategic decision-making abilities.
• Ability to travel approximately 25–35% to customer locations, trade shows, and company meetings.
• Ability to sit, stand, walk, and perform standard office activities throughout the workday.
• Occasionally required to lift and/or move up to 20 pounds.

• Bachelor's degree in Business, Marketing, Chemistry, Cosmetic Science, or a related field preferred.
• Minimum of five (5) years of progressive sales experience within the fragrance, personal care, beauty, specialty ingredient, specialty chemical, or consumer packaged goods industries.
• Proven success developing new business, managing strategic accounts, and achieving revenue growth objectives.
• Experience working with fragrance manufacturers, contract manufacturers, brand owners, or private-label customers preferred.
• Previous leadership, coaching, or sales management experience preferred.
• Strong understanding of fragrance applications within personal care, home care, beauty, and consumer products.
• Experience managing customer relationships from product development through commercialization.
• Excellent verbal and written communication skills with the ability to present effectively to customers and executive leadership.
• Self-motivated, results-oriented professional with strong organizational and time management skills.
• Ability to work independently while collaborating effectively across multiple departments.