Club House Manager - Winter Hill Golf Club

Get Golfing CIO, a charity with a mission to make golf more accessible for all, is seeking an experienced Clubhouse Manager to join our team at Winter Hill Golf Club.

This is an exciting opportunity to work for a thriving and dynamic organisation which manages and operates 13sites with 7,000 members and over 160,000 visitors each year.

The successful candidate will be part of a £26m revenue company of 600 people which reinvests profits from its operations into its venues, courses, the development of its people, and importantly, community oriented charitable initiatives local to its sites.

Our model is to maximise revenue through memberships, golf days, Members functions and Food and Beverage. We say that “our courses are for golfers while our clubhouses are for everyone”.

Please see: https://www.get golfing.org

Winter Hill Golf Club is situated along the beautiful Thames Path in Berkshire; the club offers a stunning setting with picturesque views across the River Thames. With a large and established membership base, the club enjoys a vibrant and active community, alongside a high level of society engagement and turnover.

The Clubhouse Manager will ensure the smooth and efficient operation of the Clubhouse and Function area. They will be accountable for day-to-day Food and Beverage operations, including scheduling, staffing, recruitment, training, and development. The successful candidate will manage the Head Chef to ensure high-quality food and presentation, while ensuring amenities and facilities are well maintained and operational. The role requires a sales-oriented approach to optimise the Clubhouse space, grow revenues, and strengthen Winter Hill Golf Club's Food and Beverage reputation.

The Clubhouse Manager will create a welcoming environment for members and guests and deliver exceptional experiences.

• Oversee day-to-day operations of the clubhouse, managing opening and closing.
• Maintain high presentation and cleanliness standards across all clubhouse and guest areas.
• Ensure appropriate stock levels are maintained for supplies, equipment, and food and beverage items.
• Maintain safety and security standards in compliance with health and safety regulations.

• Greet members and guests, addressing needs and ensuring an exceptional experience.
• Ensure Food and Beverage offerings meet the needs of members and guests.
• Own the weekly F&B operations plan to ensure continuous and profitable venue growth.
• Handle member queries, concerns, and complaints professionally and efficiently.
• Coordinate and manage society and members-based functions.

• Hire, train, supervise, and schedule clubhouse staff, both full-time and casual.
• Directly manage the Head Chef to develop menus to meet financial parameters.
• Manage and develop Clubhouse team members in line with key performance indicators.
• Ensure staff provide high levels of customer service
• Ensure staff are knowledgeable about clubhouse policies and procedures.
• Foster a positive and collaborative work environment.

• Work with the marketing team to develop campaigns that drive clubhouse awareness, engagement, and revenue.
• Work with the Golf Management team to plan and organise societies, member events, meetings, and charitable activities.
• Own and manage the overall guest experience within the Clubhouse and function space.
• Ensure member events run smoothly, from setup to breakdown.

• Assist in the development of budgets for clubhouse operations and activities.
• Monitor and manage Clubhouse budgets, including labour and food costs
• Monitor and control…