Field Service Engineer in ME

Job Description

Role:
Field Service Engineer
Contract Type:
Permanent

Location:

Near Maidstone
Salary: £28,000 - £35,000 (DOE) + Company Vehicle + Fuel Allowance + Bonus

Hours:

Mon-Fri, 40 hours per week (flexibility required depending on customer and travel requirements)
Area to Cover:
Kent, Essex & Sussex

Our client is a well‑established provider of industrial equipment servicing and maintenance, looking for a Field Service Engineer to join their growing team near Maidstone.

As a Field Service Engineer you will be responsible for carrying out scheduled service and calibration visits, alongside occasional reactive breakdown support. The role typically involves attending 1-2 customer sites per day across the region, delivering a high standard of technical support and customer service.

• Carry out planned servicing, maintenance, calibration and repair work on industrial weighing equipment at customer sites.
• Diagnose faults and complete repairs efficiently and safely.
• Complete all service documentation accurately and on time.
• Provide excellent customer service and technical support on‑site.
• Liaise with the service team regarding job updates and technical findings.
• Ensure all work is completed in line with health and safety procedures.
• Participate in ongoing product and technical training.
• Support colleagues and wider engineering teams where required.

• Previous weighing industry experience desirable but not essential.
• Experience in electrical fault finding, maintenance or electro‑mechanical engineering.
• Experience with calibration (ideal).
• Strong problem‑solving and diagnostic skills.
• Ability to work independently and manage workload effectively.
• Good communication and customer service skills.
• IT literate with the ability to complete reports and paperwork accurately.
• Full UK driving licence.
• Flexible approach to travel and working hours.

• Company van
• Fuel allowance
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Full product and industry training
• Supportive working environment
• Specialist engineering exposure across a varied customer base