Collections Coordinator

Description

The Collections Coordinator is responsible for maintaining customer relationships and providing clerical support for the collections team. Duties include assisting clients and staff, maintaining a helpful demeanor, and supplying information to support the collections team.

• Updating customer records
• Providing contracts and invoices to customers
• Assisting with various bank forms and vouchers
• Processing payments through the Wells Fargo IR portal and serving as backup for the Cash Application Manager, including providing administrative support to the Tyler collections team as required
• Managing Third-Party Michigan and Mojave reporting and payments
• Other duties as assigned

• Associate degree or two years of professional work experience
• Ability to maintain a positive, professional attitude and an aptitude for service in a high-volume environment
• Excellent verbal and written communication skills and the interpersonal ability to effectively work with others
• Proficiency using computers and Microsoft Office products, particularly Outlook, Excel, and Word
• Accurate data entry and typing skills
• Prior experience in an accounting or accounts receivable department is helpful