Admissions In-House Counselor and Visit Coordinator

Job Type

Full-time

Thomas College, located in beautiful Waterville, Maine, is definingwhat it means to be the College of the Future. With a strong commitment to innovation, career readiness, and community partnerships, Thomas College is consistently ranked by U.S.News & World Report as one of Maine’s top colleges forsocial mobility. Our distinctive Guaranteed Job Program™,accelerated undergraduate degrees, and flexible graduate programsempower students to advance faster in business, entrepreneurship,education, technology, applied STEM, and arts & science fields.

At Thomas, belonging isn’t a buzzword; it’s a promise. We create asupportive, welcoming environment where every student is seen,valued, and prepared to thrive in a rapidly changing world. Formore information visit Thomas.edu.

As a member of the admissions team, the Admissions In-house

Counselor and Visit Coordinator provides admission counseling and enrollment services support. The position oversees the scheduling and execution of group visits, and conducts individual studentinterviews/meetings, through which s/he serves as a permanent,in-house point of contact for visiting prospective students and families, and guides students through the admissions process. Thisrole participates in the annual review of applications for admission and the awarding of scholarships. The role also providesshared administrative support for Admissions, Student Financial Services, and the Registrar by answering routine questions,triaging calls and messages, and ensuring inquiries reach the appropriate person for timely follow-up.

This role is designed to strengthen the visitor experience, provide an enhanced level of admission counseling, and maintain responsive campus coveragethroughout the admissions cycle. Limited recruitment travel,evening work, and weekend responsibilities may be required during peak periods.

The qualified candidate will coordinate and deliver individual andgroup campus visits, including scheduling, personalizeditineraries, faculty and staff appointments, student ambassadorcoverage, visitor communications, welcoming guests, and post-visit follow up. Will serve as an in-house admission counselor by guidingprospective students and families through the admissions process,responding to questions, conducting presentations and interviews,supporting application completion, and completing assigned outreach and conversion activities.

Bachelor’s Degree is required. Must have experience in customer service, experience in admissions, enrollemnt services, higher education, student services, or a related field preferred.

Strong written, verbal, interpersonal, organizational, and presentation skills. Ability to think critically and exercisejudgment in the review of student applications for admission and scholarship. Enthusiastic, positive, student-centered mindset withthe ability to create a welcoming experience for students and families. Ability to manage multiple priorities, maintain detailed records, exercise sound judgment, and coordinate work acrossseveral offices. Ability to explain routine College processesclearly and recognize when a question must be referred to other

College offices.

Proficiency with Microsoft Suite. Experience with, or ability tolearn, Slate CRM and other College systems used by Admissions,Student Financial Services, and the Registrar.

Thomas offers a competitive benefits package to include:

• Medical insurance
• dental insurance
• life insurance
• disability insurance
• 6% 403(b) matching plan
• paid vacation
• paid sick leave
• thirteen paid holidays
• on-site gym
• meal discounts and freetuition for employees
• spouse and dependent children

Interested applicants should submit a cover letter, resume andnames of three professional references. Please include an email address on your application materials.

Thomas College is an equal opportunity employer.

Thomas College's mission is to prepare students for success intheir personal and professional lives, and for leadership and service in their communities.

$26.60 - $27.00 an hour