Manager, Data Operations and Campus Relations

• Provide functional, professional, operational, and technical support to the Director of Shared Processing Center Operations, the Manager for Loan Processing and Receivables Management, and UMS offices supported by the SPC
• Manage and support SPC business processes in a technical capacity
• Create and maintain Prospect Data Load functionality
• Lead yearly Common Application configuration processes
• Assist Information Technology in resolving data and system issues
• Process admission functions, including admission applications and transfer credits
• Resolve duplicate Empl IDs
• Retrieve data from Maine Street
• Conduct research, planning, building, testing, and final implementation of projects
• Hire, train, and supervise one to three Administrative Specialists
• Administer department policies and procedures
• Answer verbal and written communications and interpret departmental policies and practices independently

• Possesses a bachelor's degree and 3-5 years of related work experience or 10 or more years of similar work experience, preferably in higher education
• Demonstrated strong organizational, analytical, and problem-solving skills
• Demonstrated ability to develop and implement new functionality and/or business processes updates
• Strong technical skills, including demonstrated familiarity with word processing, spreadsheets, databases, and Microsoft Office software
• Experience with People Soft and document imaging
• Demonstrated strong interpersonal skills with the ability to work with all types of individuals at all levels, regardless of their background, experience, or personality
• Excellent communication skills, both verbal and written
• Experience with a wide range of technology
• Ability to work simultaneously on multiple projects and deadlines
• Ability to work independently as well as collaboratively in a fast-paced team environment
• Ability to learn and apply policies (both academic and personnel)
• Ability to work with broad instructions and objectives that may require judgment and initiative
• Prior supervisory experience preferred
• Cover letter and resume/curriculum vitae required
• Three references may be requested at final stages
• Successful applicant is subject to appropriate background screenings
• Applicants requiring Visa sponsorship cannot be considered

Demonstrates strong technical skills in managing business processes and providing operational support within higher education, with a focus on data management and project implementation. Capable of leading teams and developing new functionalities while ensuring effective communication and collaboration.

• Bachelor's Degree
• People Soft Experience
• Data Management
• Project Implementation
• Supervisory Experience

• Data Load Functionality
• Admission Processing
• Duplicate
• Research and Planning
• Business Process Development

• Organizational Skills
• Analytical Skills
• Problem-Solving Skills
• Interpersonal Skills
• Communication Skills

• Higher Education
• Operational Support
• Administrative Policies
• Team Environment
• Background Screening

• Microsoft Office
• Spreadsheets
• Databases
• Document Imaging
• Maine Street