Customer Service Specialist - Travel
Job in
Calais, Washington County, Maine, 04619, USA
Listed on 2026-06-02
Listing for:
Exciting Travel Now
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Location: Calais
About the job Customer Service Specialist - Travel Support
Position Overview
We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
Key Responsibilities
- Communicate with clients regarding travel requests and questions
- Provide guidance on travel options, timelines, and next steps
- Assist with reservation coordination and follow-up communication
- Ensure accuracy of client information and travel details
- Maintain organized records of client interactions
- Follow company policies and service standards
- Excellent written and verbal communication skills
- Strong organization and time-management abilities
- Ability to work independently in a remote environment
- Customer service, administrative, or hospitality experience preferred
- Basic computer and internet skills required
- Interest in travel is beneficial
- Comprehensive training and ongoing support
- Flexible work schedule
- Opportunity for growth within the travel industry
- Team-oriented culture with leadership support
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