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Customer Success & Growth Assistant
Job in
Unity, Waldo County, Maine, 04988, USA
Listed on 2026-08-30
Listing for:
Direct Communications
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Direct Communications is seeking a collaborative Success & Growth Assistant to serve as the primary customer contact, guiding broadband journeys and supporting growth in rural Maine. You’ll handle calls and messages with empathy, helping customers understand premium options and ensuring smooth installations.
You’ll leverage CRM tools to maintain records, generate KPI insights, and help the team sustain a customer-first, growth-oriented culture.
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