Broadband Customer Support Specialist | Billing & Helpdesk
Job in
Unity, Waldo County, Maine, 04988, USA
Listed on 2026-09-01
Listing for:
Direct Communications
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
Direct Communications is hiring a Broadband Customer Support Representative in Unity, Maine. You will be the first point of contact, handling inquiries by phone, email, and text, with a focus on billing issues and account updates.
You will maintain detailed CRM records and collaborate with other teams to resolve problems, ensuring high customer satisfaction. Qualifications include a high school diploma or equivalent, Windows proficiency, and prior customer service experience in
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