Student Financial Services Financial Aid Counselor

Job Type

Full-time

Thomas College, located in beautiful Waterville, Maine, is defining what it means to be the College of the Future. With a strong commitment to innovation, career readiness, and community partnerships, Thomas College is consistently ranked by U.S.News & World Report as one of Maine’s top colleges forsocial mobility. Our distinctive Guaranteed Job Program™,accelerated undergraduate degrees, and flexible graduate programs empower students to advance faster in business, entrepreneurship,education, technology, applied STEM, and arts & science fields.

At Thomas, belonging isn’t a buzzword; it’s a promise. We create asupportive, welcoming environment where every student is seen,valued, and prepared to thrive in a rapidly changing world. Formore information visit Thomas.edu.

The Student Financial Services Financial Aid Counselor (SFS FAC) is accountable for performing all necessary support functions of the Financial Aid processed in a timely and accurate manner. The SFSFAC assists with processing ISIR’s and collects all data required of a financial aid applicant and sends correspondence to the student to encourage prompt submission of missing information and verification procedures. The SFS FAC also helps maintain entrancecounseling compliance, master promissory notes and annual student loan acknowledgement is completed before funds are disbursed tostudent’s accounts.

Including review of accurate sub-loan levelsfor students each term and making adjustments as necessary.

When prospective students and their parents come to campus for atour, the SFS FAC may meet with the families to discuss the financial aid procedures and processes. These meetings are done inperson, virtual meetings, telephone and email communications.

The SFS FAC completes all tasks associated with acceptance,rejection, corrections, and updates to awards. The SFS FAC providesa second review of all financial aid awards to ensure federal andstate compliance. The SFS FAC must also update the in-process datathat reflects aid pending on the student's tuition account. Whenfunds arrive at the college from alternative loans andscholarships.

The SFS FAC is also responsible for helping students and familiesfile the FAFSA annually.

The SFS FAC position requires a person who is articulate and friendly, with a professional appearance. Computer experience is critical. The person must be able to maintain an orderly workspace and be able to withstand frequent interruptions. He/She must beable to relate well to people over the age of fifteen. This jobinvolves a combination of customer service skills and technicaloffice skills. Willingness to provide students with support with avariety of campus issues and knowledgeable with other departmentfunctions, to direct students where they need to go.

An Associate Degree is required, Bachelor’s Degree is preferred.

Two to three years of financial aid experience is required. Strong written and verbal communication skills are a must. The ideal candidate needs to be a team player and willing to work hard tosupport our students and the institution.

Thomas offers a competitive benefits package to include:

• Medical insurance
• dental insurance
• life insurance
• disability insurance
• 6% 403(b) matching plan
• paid vacation
• paid sick leave
• thirteen paid holidays
• on-site gym
• meal discounts and free tuition for employees
• spouse and dependent children

Thomas College is an equal opportunity employer.

Thomas College's mission is to prepare students for success intheir personal and professional lives, and for leadership and service in their communities.

$48,000 to $54,000