Branch Manager - Calais

Branch Manager IV

Provide leadership in developing and expanding loan, deposit and electronic services relationships within assigned market area, for a branch or for multiple branches. Execute a business development plan designed to increase market share and promote the positive image of the Bank within the local community. Develop and grant loans within specified lending authority. Supervise personnel and be responsible for operations of a full-service branch banking operation.

Duties:

• Design and execute a business development and sales program within the branch
• Establish priorities and sales plans for market area and branch
• Champion the branch's participation in the High Performance Checking Program and related events.
• Document calls, results and branch cross sales information
• Participate in local civic and community activities to facilitate lead generation
• Perform duties as a Bank loan officer
• Exceed customer expectations in daily job performance through implementation of effective service skills in every customer contact
• Research credit history and financial data
• Make loan approval/denial decision or present loan for Senior Lender decision
• Monitor document preparation and close the loan, or administer the declination
• Contribute to management reports regarding loan portfolio activities/quality
• Maintain current lending and industry knowledge through professional reading and education
• Provide counsel and information on banking and financial matters to customers
• Determine customer needs through consultative discussions
• Explain and sell Bank products to meet customers' needs
• Refer customers to other areas within the Bank such as First Advisors as needed
• Resolve customer complaints or problems quickly to the mutual satisfaction of the customer and the Bank
• Provide notary and signature guarantee service for Bank customers
• Oversee the daily operation of a full service branch banking operation
• Direct branch operations through implementation of established policies and procedures
• Coordinate branch based activities including personnel management & evaluation, workflow design, and building maintenance
• Encourage the individual development of staff through the execution of a formal coaching program.
• Perform other duties as requested.

Requirements:

• College degree in business administration, finance, accounting, allied major, or equivalent.
• Bank experience in a customer contact position and prior supervisory experience is desirable.
• Exposure to bank-based lending process is very desirable.
• Work experience in an unsupervised environment is critical.
• Must be NMLS registered or have the ability to be registered