Member Service Representative

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Imagine a role where your first job in finance becomes your next step, not your last stop. You like helping people. You're good with details. And you're ready for more than just a job. As a Member Service Representative at Atlantic Federal Credit Union, you'll be the friendly face (and voice) people count on, while you quietly build a real career in financial services.

• A clear career path:
  This is a launchpad into banking and financial services, with room to grow into leadership, lending, or other specialized roles.
• Paid training & real skills:
  You'll learn banking, digital tools, and problem-solving skills that make you marketable anywhere.
• Work that matters:
  We're a credit union, so you're helping people feel more confident about their money.
• Supportive team:
  You'll have leaders and coworkers who coach, encourage, and invest in your success.

• Greet members and handle their everyday transactions, accurately and confidently.
• Listen, ask questions, and connect members with the right accounts, loans, or digital tools.
• Keep things running smoothly by balancing your cash drawer and following security and compliance standards.
• Pitch in with daily branch operations like opening/closing and audit support.
• Answer vital banking questions and deepen every relationship.

At Atlantic, you get standout benefits: 11 paid holidays, PTO, full medical and dental, and robust employee assistance programs. Add a generous 401(k), Stakeholders Financial Reward Program, comprehensive insurance, advancement opportunities, a clothing allowance, and competitive pay, and you've got a great place to build your career.

If you genuinely enjoy talking with people, starting conversations, and making others feel at ease, this is a place where that gift isn't just welcomed, it's where you can truly excel. Curious and drawn to the idea of growing with a place, not just working at one? Atlantic could be your next move.

• 13 years experience working with people.
• Comfort in a fast-paced environment and a knack for solving problems.
• Strong attention to detail and a commitment to getting it right.
• Flexibility to travel to nearby branches as needed.
• A high school diploma or equivalent.

Atlantic is an Equal Opportunity Employer.