Medical Assistant- Certified

Northern Light Sebasticook Valley Hospital |US:

ME:

Pittsfield | Medical Assistant | Full Time

Northern Light Sebasticook Valley Hospital

Department:

Multi-Specialty Support Svcs

Position is located: {Newport, ME}

Work Type:

Full Time

Eligible for a Sign on Bonus

Summary
:

The position purpose is to assist and perform direct patient care as required during the patient and the physician encounter resulting in accurate/expedient flow of services. In addition, it is to prepare patients for visits with the providers and assist them with exams, paperwork, desktop items and other patient care tasks in an accurate and timely manner.

Responsibilities
:

• Control the flow/daily scheduling of the patient(s) during the encounter with the Physician.
• Perform all patient care duties as required by policy/procedure. (Vitals/meds list/signed forms/etc.)
• Chart appropriate items in a legible manner.
• Act as resource to the patient/physician/co-workers.
• Schedule, when necessary any follow up appointments i.e. diagnostic exams/surgical exams (escort patient to proper area for any exams being done in another area).
• Prepare examination room for patient assuring cleanliness/appropriate supplies for any procedure/patient information/patient appropriately dressed.
• Proper documentation within the ambulatory summary and medication reconciliation-electronically.
• Assist physician in procedure (s) as necessary.
• Properly complete laboratory request forms/samples - following instructions of the laboratory staff.
• Maintain a safe environment which includes knowing and understanding hospital and departmental policies and procedures.
• Report and directly address identified environmental hazards when appropriate.
• Report and directly address violations of patient safety policy and/or protocol when involved or observed
• Assists patients prior to provider visit by obtaining accurate and complete history and vital signs on all patients including weight at every visit and documenting in their chart correctly and timely.
• Notifies patients of appointments and collect information needed for visit prior to appointment.
• Ability to obtain accurate vital signs and patient histories, vision and hearing screening, and ECGs.
• Ability to administer medications and immunizations and plant PPD's.
• Notifies patients of any delays in schedules.
• Notifies Practice manager/Provider of any unhappy/dissatisfied patients.
• Signs all patient encounters when entered into Centricity.
• Sends patient letters or notifies by phone of any normal test results.
• Assist providers in exam procedures, etc. in a professional manner and a sterile technique when applicable.
• Executes medication refills (per policy), starts orders as needed and delivers routine preventative services as orders by providers.
• Educates patients about managing conditions.
• Performs limited tests i.e.: urine dips, pregnancy tests, blood draws etc. as requested by the provider. May also include but not limited to ancillary tests such as ABI's, PFT's, immunizations, allergy injections.
• Scans patient reports as needed into Centricity in a timely manner.
• Screen provider messages/desktops in an accurate, timely manner, keeping them brief and including date, time and appropriate phone numbers and deliver to the providers as soon as possible.
• Coordinates care with external disease management or case management organizations as needed, such as home health care agencies, insurance companies, etc.
• Reviews flags/phone notes/messages/prescription refills, frequently throughout the day, sending appropriate messages/flags etc. to providers in a timely manner either by routing in Centricity or by paper note. Any urgent messages that need to be addressed in a timely manner by the provider will be put on a sticky note on the provider's computer.
• Provider bins will be checked at least every two hours throughout the day for messages. (bins are located on wall in reception area)
• Communicates any scheduling discrepancies to providers.
• Orders supplies as needed.
• May cover outlying clinics as well as specialty clinic when needed.

Other Information
:

MINIMUM QUALIFICATIONS

• Education:
  
  High School diploma or equivalent. Successful completion of a Medical Assistant Program.
• Experience:
  
  Experience working in a medical office preferred. Computer literacy
• Training:
  Successful completion of a course of study recognized by the State of Maine
• Licensure:
  One of the following Medical Assistant
  
  Certifications:
  
  CCMA, CMA, NCMA, RMA.
• Certification and/or registration must be maintained required.
• BLS required.

Competencies and Skills

• Demonstrates Adaptability:
  Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
• Demonstrates Emotional Intelligence:
  Exhibits a high level of self-awareness, self-management, other…