Patient Service Representative- Primary Care Internal Medicine Rockport

Patient Service Representative
- Primary Care Internal Medicine Rockport

Location:

Rockport, ME
Facility:
Medical Group Practices

Schedule:

Full Time

Shift: Day
Job Category:
Clerical/Administrative Support
Req #: 84841
Date Posted:
Jul 31, 2026

Clerical/Administrative Support
Req #: 84841

For a limited time, Maine Health is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current Maine Health employees are ineligible; former Maine Health employees are ineligible until greater than 6 months separation from employment

Primary Care Internal Medicine is seeking a full-time Patient Service Representative to join their team. This position includes greeting patients, check-in / check-out as well as call center coverage. The Internal Medicine team is fast paced and serves an adult patient population. If you have a background in medical office experience, this a great opportunity to join our team!

Summary:

This position consists of 36 hours per week, with a M-W-Th-Fri schedule 6:30a-4:00p
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education:
  
  High school diploma or GED preferred.
• License/
  
  Certifications:
  
  N/A
• Experience:
  
  Previous office experience with medical office experience preferred.
• Additional Skills/Requirements
  
  Required:
  
  N/A

Notice Regarding Maine Employer Surveillance Statue: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that Maine Health may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

Additional Information

With a career at any of the Maine Health locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

Maine Health remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care,

Maine Health is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources - so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.

Any offer of employment will depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-related factors. Thebase rangeis an estimate and does not reflect the full valueofourtotal compensation package.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, Maine Health offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shift differentials or other incentives.

Maine Health policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

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