Phlebotomist Representative I - Hospital

Phlebotomist Representative I - Hospital

Dover Foxcroft, ME | Monday to Friday, varying 6:00 AM to 6:30 PM, with rotational weekends | Hospital-based position at Northern Lights Hospital.

Company: Quest Diagnostics

Pay Range: Minimum of $20.00+ per hour; salary offers based on skills, experience, education, and applicable certifications. Successful candidates may receive annual performance bonus compensation.

• Day 1 Medical, supplemental health, dental & vision for full‑time employees working 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness
• healthy MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Perform venipuncture and capillary blood collection on patients of all age groups.
• Accurately label and process specimens according to laboratory protocol.
• Maintain cleanliness and organization of phlebotomy carts and work areas.
• Administer oral solutions such as Glucola according to established training.
• Data entry and specimen processing including labeling, centrifuging, splitting, and freezing as required by test order.
• Perform departmental clerical duties when assigned, such as data entry, inventory, stock supplies, and answering phones.
• Read, understand and comply with departmental policies, protocols and procedures (Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual) and ensure all staff follow instructions.
• Observe infection control and safety protocols at all times.
• Maintain phlebotomy logs, including maintenance and temperature logs, in a timely manner.
• Complete all required data entry tasks accurately, including patient registration, test order entry from requisition or database, and standing order management.
• Maintain neat, clean facilities and report required repairs and maintenance to the Group Leader or Supervisor.
• Complete training courses and keep up to date with the latest phlebotomy techniques.
• Communicate effectively with patients, nursing staff, and lab personnel.
• Participate in special projects and teams.
• Rotate through inpatient, outpatient, physicians' offices, and ED settings as scheduled.
• Assist with training of new staff or students as needed.
• Stay up to date on company communications.
• Perform additional duties and responsibilities as needed.

Required

Work Experience:

• Proficient phlebotomy skills, including pediatric, geriatric, and capillary collections.
• Flexible and available based on staffing needs, including weekends, holidays, on‑call, and overtime.
• Valid driver's license, clean driving record, and reliable transportation if applicable.

Preferred

Work Experience:

• One year of phlebotomy experience.
• Customer service and healthcare experience.
• Keyboard/data entry experience.
• Hospital phlebotomists may support pre‑analytical laboratory functions.

Physical and Mental Requirements:

• Lift light to moderately heavy objects (1–15 lbs frequently; 16–25 lbs occasionally; >41 lbs without assistance).
• Ability to sit, stand, and walk for long periods and perform repetitive tasks with the dominant hand.
• Use stairs and/or elevators between floors.
• Travel may be required.
• Extensive use of phone and PC.
• Fine dexterity and steadiness of hands.
• Positional coordination (balancing, bending/kneeling, pushing/pulling, reaching/twisting).

Knowledge:

• Commitment to Quest Diagnostics & Hospital System policies and procedures, dress code, employee health & safety, and Everyday Excellence Guiding Principles.
• Effective communication in English, both verbally and in writing.

Skills:

• Deliver quality, error‑free work in a fast‑paced environment.
• Work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Superior customer focus, positive interactions, transparent communication with peers, supervisors and patients, embrace change, and business knowledge.

Work Environment:

• Hospital environment.
• Exposure to varied patient temperament and graphic traumas.
• English required.

Education:

• High School Diploma or Equivalent (required).

Preferred Technical Training or Professional Licensing:

• Phlebotomy certification (required in certain states, e.g., California, Nevada, Washington, Louisiana).

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity

Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.