Clinic​/Practice Assistant, Family Medicine

Location: South Berwick

Site:
Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Our practice offers outstanding primary care and preventative health care to the entire family, from newborns to seniors, all conveniently located in beautiful downtown South Berwick located at 31 Colcord Street, South Berwick, ME 03908.We are seeking a full-time, 40-hour Clinic/Practice Assistant to support our Family Practice! The operating hours of our practice are:

Mondays & Thursdays: 7:30am-5:00pmWednesdays: 7:30am-6:00pmTuesdays & Fridays: 6:30am-5:00pmThe schedule consists of staggered 8-hour shifts that are determined based on practice needs and team availability.

This front desk role is an excellent opportunity for someone who enjoys working with people and providing outstanding customer service. While previous healthcare admin experience is a plus, it is not required. We are happy to train the right candidate who brings a positive attitude, strong communication skills, and a willingness to learn. If you're looking to start a career in healthcare and thrive in a fast-paced, patient-focused environment, we'd love to hear from you!

Summary:

Performs administrative functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.

Does this position require Patient Care? No

Essential Functions Perform routine administrative and clerical duties relating to a clinical service or physician practice office.

Make patient appointments and maintain appointment records.

Greet and assist patients.

Answer telephones, assist callers with routine inquiries, and schedule appointments.

File materials in patient folders, and print appointment schedules.

Process patient billing forms and scan documents to patient medical record/LMR.Call for patient medical records and laboratory test results.

Open and distribute mail or faxes.

Type forms, records, schedules, memos, etc., as directed.

May be required to accept co-payments.

Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.

May monitor patients in waiting room and responds to any needs for information.

Assists in patient flow processes.

Qualifications Education High  School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Experience healthcare office experience 0-1 year required

Additional Job Details (if applicable)
If you’re looking for a place where teamwork, trust, and patient-centered care are at the heart of everything we do, we’d love to have you join our close-knit practice. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes, innovative spirits, and genuine passion for the work.

Medical office setting experience strongly preferred.

Demonstrated knowledge of medical terminology preferred.

Strong computer skills

Remote Type Onsite Work  Location
31 Colcord Street Scheduled Weekly Hours
40

Employee Type Regular Work  Shift Day (United States of America)
Pay Range $17.71 - $24.94/Hourly Grade3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all…