Patient Service Representative- Primary Care Damariscotta

Patient Service Representative

Join our primary care team as a Patient Service Representative and play a vital role in creating a welcoming, compassionate experience for every patient. In this position, you'll build meaningful connections with patients, support their healthcare journey, and help ensure seamless access to high-quality care. If you enjoy helping others, thrive in a team-oriented environment, and are passionate about exceptional customer service, we'd love to have you on our team.

Summary:

This position consists of 40 hours per week, day shifts. The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education:
  
  High school diploma or GED preferred.
• License/
  
  Certifications:
  
  N/A
• Experience:
  
  Previous office experience with medical office experience preferred.
• Additional Skills/Requirements
  
  Required:
  
  N/A
• Additional Skills/Requirements Preferred:
  Proficient computer skills.

Additional Information

Maine Health is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $19.87 to $23.75 per hour.

Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, Maine Health offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.