Float Clinic​/Practice Assistant II

Site:
The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Summary - Performs administrative functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No.

• Essential Functions
  -Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• -Make patient appointments and maintain appointment records.
• -Greet and assist patients.
• -Answer telephones, assist callers with routine inquiries, and schedule appointments.
• -File materials in patient folders, and print appointment schedules.
• -Process patient billing forms and scan documents to patient medical record/LMR.
• -Call for patient medical records.
• -Open and distribute unit mail or faxes.
• -Type forms, records, schedules, memos, etc., as directed.
• -May be required to accept co-payments.
• -Takes messages related to prior authorizations,
• provider questions, prescription refills, and test results.

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

office experience 0–2 years required

• Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
• Ability to use phone system and manage more routine phone calls and solve routine issues as appropriate.
• Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
• Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
• Managing one’s own time.
• Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.

Additional Job Description

Department:

Chelsea Specialties, Chelsea Health Center

Schedule:

40-hour, Days, Onsite

Compensation:
The pay rate for this position starts at $20.00 per hour, with increases based on the candidate’s years of experience.

• Benefits:
  Medical, Dental, Vision, 403bretirementplan, tuition reimbursement,discounted MBTA pass &more!

Step into a role where your work truly makes a difference every day!

As a vital member of our clinical operations team, you’ll provide administrativesupportto ensure our practice runs  this dynamic, fast-paced role, you’ll be the friendly face thatplaysa key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff.

Onsite

151 Everett Avenue

40

Regular

Day (United States of America)

$17.71 - $24.94/Hourly

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive…