House Manager

Job Title: House Manager Program: Residential

Salary/Hourly Status: Hourly, FT FLSA Classification: Non-Exempt

Schedule: 40 hrs, Monday – Friday, may vary, occasional weekends

Reports to: Residential Services Director

Starting Pay Rate: $21.63/hour

Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, case management and outpatient therapy services for children and adults, and residential and in-home support for adults with Intellectual/Developmental Disabilities.

The House Manager provides leadership and direction for Direct Support Professionals (DSPs) and ensures the overall quality of care for all individuals receiving services. The House Manager supervises and coordinates the activities of the team, managing operations and staffing of assigned homes, and gets to know members personally while assisting in implementation of person-centered plans, goals, and objectives. Manages home operations and member care in accordance with agency, state and federal regulations.

Maintain the physical facility to ensure the safety and comfort of residents.

Required Direct Support: Schedule and provide 20 hours of direct care each week or as directed.

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• Provide information and documentation necessary for the completion of each member’s Service Implementation Plan to Member Services Coordinator.
• Ensure that resident’s rights are consistently upheld and that all members are treated with dignity and respect.
• As appropriate, monitor and advocate for changes in individual treatment plans that would be in the best interest of individual members.
• Create schedules which allow for individualized, meaningful and personally satisfying activities and community engagement opportunities.
• Facilitate member meetings and complete all necessary reports in accordance with State regulations.
• Maintain effective communication with members, families, guardians, case managers and healthcare providers.
• Coordinate members’ medical/psychiatric care through consulting professionals, coordinating appointments, utilizing Med MD and nursing support and ensuring follow through on recommendations.
• Ensure members’ dietary needs and preferences are met and consult with Nurse Consultant or dietitian when necessary.
• Accurately manage member and home financial accounts per agency policy and complete all forms required by accounting.
• Provide on-call emergency coverage as scheduled or needed.
• Oversee the day-to-day operations of the home, including authorized staffing hours and operating the programs within the set budget (food, staffing/OT, transportation).
• Balance direct care responsibilities with administrative, supervisory, compliance, and operational duties to ensure quality services and effective program management.
• Notify the appropriate personnel (Residential Director, Maintenance) when changes to the physical site are needed-repairs, accessibility, and licensing issues to be addressed.
• Review and Approve staff documentation of services delivered daily. Hold staff accountable to complete required documentation by the end of each shift.
• Complete daily billing reviews, correct documentation and billing discrepancies, and ensure services are accurately reflected prior to weekly billing approval.
• Ensure homes are scheduled to meet minimum billing thresholds or other staffing levels as set by residential administration and notify the Residential Director if minimum staffing effort is not being met.
• Monitor all electronic documentation and records to ensure it reflects the quality of care, medical services/supports and it…