Housekeeping Supervisor; Task Force

Position Summary

We are looking for a highly motivated, detail oriented and customer focused leader to join our Housekeeping team as Assistant Housekeeping Manager. The successful candidate will have a proven track record of developing a team to provide exceptional service, will be open to learning and leading by example, will respond in a professional and courteous manner to guests and team, and will support the team both personally and professionally.

• You will assist with oversight of the Housekeeping operations to achieve high standards of cleanliness in all areas of the hotel.
• You will develop and mentor the team.
• You will ensure proper training materials are in place and used by each department. Implement coaching, career planning and recognition programs for all associates.
• You will monitor inventory of room products to include but not limited to linen, cleaning supplies and guest amenities.
• Partner with the Front Desk team to develop a VIP program as well as monitor available inventory.
• You will lead by example to ensure all guest interactions are handled in a professional manner.
• Provide exceptional customer service by being engaging and taking a sincere interest.
• You will inspect all areas of the hotel for cleanliness and assign deep cleaning projects as necessary.
• Help to resolve problems and "WOW" guests through recovery when things aren’t quite right.
• Work closely with the Maintenance and Front Desk teams to communicate and coordinate the day.
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.

Benefits include comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, employee rates on hotel stays, and ongoing training and development opportunities.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.