Sales Coordinator
Listed on 2026-07-06
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Hospitality / Hotel / Catering
Event Manager / Planner, Hotel/Hospitality Sales, Business Administration
Overview
Cliff House Maine is a transformed oceanfront resort situated on the rocky coast of Southern Maine, offering year-round activities and panoramic Atlantic views. The property features 226 stylish guest rooms and suites, including several premiere suites designed from the ground up, as well as a cottage for more private stays. Guests enjoy unforgettable wedding and event venues, a luxury spa and wellness center, and oceanfront dining experiences.
The resort also offers outdoor adventures and is located minutes from Ogunquit’s sandy beach and just over an hour north of Boston, making it an accessible destination for both leisure and events-focused travelers.
The Sales Coordinator assists the sales department in generating revenue by engaging in professional client communications, managing booking details, and supporting sales manager and directors. This role ensures smooth execution of group reservations, meetings, and events and has an emphasis on precision, personalization, and exceptional service standards.
Key Responsibilities- Manager overall amenity process – including Alice input, coordination, note cards and distribution to departments.
- Deliver amenities as needed
- Maintain accurate record log of leads
- Send prequalification correspondence for wedding leads
- Handle inquiries for group bookings, weddings and social events by logging each inquiry and inputting it into Delphi system, assigning it to appropriate manager.
- Merge and format documents from Delphi for sales manager review
- Maintain and log internal meetings in Delphi, prepare internal banquet event order
- Order office supplies on monthly basis and amenities/gifts as requested
- Support site inspections and familiarization trips
- Processing invoices and expense reports into Birchstreet
- Create turnover folders for sales to conference service
- Act as liaison between clients and internal departments
- Respond promptly and professionally to client requests
- Maintain gift certificate log for printed and used certificates.
Create/send as requested - Coordinate priorities and timelines of tasks, provide clear communication with status updates.
- Send Revinate survey’s following group conclusion
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