Operations and Beverage Coordinator

Operations and Beverage Coordinator

Saint Joseph's College of Maine seeks a dynamic individual for the position of Operations and Beverage Coordinator! The Operations and Beverage Coordinator supports the Events & Conferences Department by providing operational assistance for all internal and external events; serving as Bar Program Coordinator for all Stone Barn events; effectively coordinates Event Bar employees; and serving as a customer service liaison.

Position Responsibilities:

Serves as Bar Program Coordinator for all Stone Barn events by:

Developing and implementing a comprehensive beverage program, including alcohol and non-alcohol beverages, in line with the College's concept and target market

Designing and updating beverage menus, considering seasonal trends, customer preferences, and profitability

Overseeing bar operations, ensuring efficient service and adherence to quality and safety standards

Monitoring customer feedback and reviews, taking proactive measures to address any issues or suggestions

Serving as part of the sales team member who meets with wedding and event clients for their special event bar needs

Ensuring the highest level of quality, service and hospitality for all events

Providing knowledge and guidance on all trends and changings in the industry

Managing relationships with vendors, distributors and clients to the highest standard

Creating systems, menus and protocols to ensure the highest level of operations and efficiency

Elevating bar program each year to meet and exceed projections

Provides event planning operational support by:

Serving as key representative to internal and external contacts and coordinating responses to requests for information and communication protocols in a timely manner (including creating appropriate work-orders, service request, invoicing and billing

Assisting with coordinating and scheduling events, activities & programs

Receiving and addressing all incoming events inquiries (phone, email, written, etc.) on a regular, weekly set schedule

Collaborating with internal/external partners to coordinate event details, changes and updates in a timely fashion

Preparing invoices and contracts for on-campus and Agritourism events

Assisting with campus events when needed

Effectively coordinates Event Bar employees by:

Training, scheduling, and coordinating event bar staff that varies is size seasonally

Coaching and mentoring staff in setting goals, creating action plans, and time management while fostering a team environment

Guiding performance, coaching sessions, and disciplinary actions in a professional and timely manner

Creating and implementing standardized training documents

Ensuring all event bar staff are TIP certified and that all staff remain up to date with accurate training, certificates and other requirements by State and institution

Ensuring a high level of customer service is delivered throughout each event

Directing event bar staff through set up and break down procedures

Working the bar as needed based on staffing

Minimum Requirements:

Bachelor's Degree preferred or combination of High school/GED and 3-5 years administrative experience within a customer-service environment

Proven experience as a Beverage Manager or similar role within the food service industry

Food Handler and Alcohol Server Certification required

Must have a valid driver's license, complete a driver training program and have an acceptable Motor Vehicle Record

Schedule:

This is a full-time 35 hour per week position

Flexible working schedule is a must

Some weekends and nights are required

About Saint Joseph's College of Maine:

Founded by the Sisters of Mercy in 1912, Saint Joseph's College is Maine's only Catholic college. Located on the shores of Sebago Lake in Standish, Maine, the 382-acre campus offers 46 undergraduate programs and a Division III athletic program to approximately 800 on-campus students. In addition to its on-campus offerings, Saint Joseph's College provides certificates, undergraduate, and advanced degrees to approximately 1,200 working adults residing throughout the United States and in more than 20 other countries through its online learning program.

Saint Joseph's College of Maine seeks to attract, retain, and develop personnel who support its mission and are committed to nurturing highly competent and deeply compassionate leaders ready to serve in a vulnerable world. Inspired by the life and vision of Catherine McAuley, it welcomes persons from all backgrounds as part of its community which is guided by the following values:

• To seek and embrace truth and wisdom wherever it may be found;
• To combine faith with reason in the pursuit of academic excellence;
• To commit ourselves to honesty in all relations with each other;
• To welcome the perspectives, cultures, and abilities of all people of good will, especially the disenfranchised;
• To value and respect the contribution of each member of the community;
• To reach out beyond the College's boundaries to serve the needs of others with compassion and mercy;
• To…