Operations and Beverage Coordinator

Saint Joseph's College of Maine seeks a dynamic individual for the position of OPERATIONS and BEVERAGE COORDINATOR
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The Operations and Beverage Coordinator supports the Events & Conferences Department by providing operational assistance for all internal and external events; serving as Bar Program Coordinator for all Stone Barn events; effectively coordinates Event Bar employees; and serving as a customer service liaison.

Serves as Bar Program Coordinator for all Stone Barn events by:

• Developing and implementing a comprehensive beverage program, including alcohol and non-alcohol beverages, in line with the College’s concept and target market
• Designing and updating beverage menus, considering seasonal trends, customer preferences, and profitability
• Overseeing bar operations, ensuring efficient service and adherence to quality and safety standards
• Monitoring customer feedback and reviews, taking proactive measures to address any issues or suggestions
• Serving as part of the sales team member who meets with wedding and event clients for their special event bar needs
• Ensuring the highest level of quality, service and hospitality for all events
• Providing knowledge and guidance on all trends and changings in the industry
• Managing relationships with vendors, distributors and clients to the highest standard
• Creating systems, menus and protocols to ensure the highest level of operations and efficiency
• Elevating bar program each year to meet and exceed projections

Provides event planning operational support by:

• Serving as key representative to internal and external contacts and coordinating responses to requests for information and communication protocols in a timely manner (including creating appropriate work-orders, service request, invoicing and billing
• Assisting with coordinating and scheduling events, activities & programs
• Receiving and addressing all incoming events inquiries (phone, email, written, etc.) on a regular, weekly set schedule
• Collaborating with internal/external partners to coordinate event details, changes and updates in a timely fashion
• Preparing invoices and contracts for on-campus and Agritourism events
• Assisting with campus events when needed

Effectively coordinates Event Bar employees by:

• Training, scheduling, and coordinating event bar staff that varies is size seasonally
• Coaching and mentoring staff in setting goals, creating action plans, and time management while fostering a team environment
• Guiding performance, coaching sessions, and disciplinary actions in a professional and timely manner
• Creating and implementing standardized training documents
• Ensuring all event bar staff are TIP certified and that all staff remain up to date with accurate training, certificates and other requirements by State and institution
• Ensuring a high level of customer service is delivered throughout each event
• Directing event bar staff through set up and break down procedures
• Working the bar as needed based on staffing

• Bachelor’s Degree preferred or combination of High school/GED and 3-5 years administrative experience within a customer-service environment
• Proven experience as a Beverage Manager or similar role within the food service industry
• Food Handler and Alcohol Server Certification required
• Must have a valid driver’s license, complete a driver training program and have an acceptable Motor Vehicle Record

• This is a full-time 35 hour per week position
• Flexible working schedule is a must
• Some weekends and nights are required

Founded by the Sisters of Mercy in 1912, Saint Joseph’s College is Maine’s only Catholic college. Located on the shores of Sebago Lake in Standish, Maine, the 382-acre campus offers 46 undergraduate programs and a Division III athletic program to approximately 800 on-campus students. In addition to its on-campus offerings, Saint Joseph’s College provides certificates, undergraduate, and advanced degrees to approximately 1,200 working adults residing throughout the United States and in more than 20 other countries through its online learning program.

Saint Joseph’s College of Maine seeks to attract, retain, and develop…