Operations and Beverage Coordinator

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Regular Full-Time Staff Standish, ME, US

7 days ago Requisition

Salary Range: $46,271.00 To $55,526.00 Annually

Saint Joseph's College of Maine seeks a dynamic individual for the position of OPERATIONS and BEVERAGE COORDINATOR
!

The Operations and Beverage Coordinator supports the Events & Conferences Department by providing operational assistance for all internal and external events; serving as Bar Program Coordinator for all Stone Barn events; effectively coordinates Event Bar employees; and serving as a customer service liaison.

POSITION RESPONSIBILITIES
:

Developing and implementing a comprehensive beverage program, including alcohol and non-alcohol beverages, in line with the College’s concept and target market

Designing and updating beverage menus, considering seasonal trends, customer preferences, and profitability

Overseeing bar operations, ensuring efficient service and adherence to quality and safety standards

Monitoring customer feedback and reviews, taking proactive measures to address any issues or suggestions

Serving as part of the sales team member who meets with wedding and event clients for their special event bar needs

Ensuring the highest level of quality, service and hospitality for all events

Providing knowledge and guidance on all trends and changings in the industry

Managing relationships with vendors, distributors and clients to the highest standard

Creating systems, menus and protocols to ensure the highest level of operations and efficiency

Elevating bar program each year to meet and exceed projections

Serving as key representative to internal and external contacts and coordinating responses to requests for information and communication protocols in a timely manner (including creating appropriate work-orders, service request, invoicing and billing

Assisting with coordinating and scheduling events, activities & programs

Receiving and addressing all incoming events inquiries (phone, email, written, etc.) on a regular, weekly set schedule

Collaborating with internal/external partners to coordinate event details, changes and updates in a timely fashion

Preparing invoices and contracts for on-campus and Agritourism events

Assisting with campus events when needed

Effectively coordinates Event Bar employees by:

Training, scheduling, and coordinating event bar staff that varies is size seasonally

Coaching and mentoring staff in setting goals, creating action plans, and time management while fostering a team environment

Guiding performance, coaching sessions, and disciplinary actions in a professional and timely manner

Creating and implementing standardized training documents

Ensuring all event bar staff are TIP certified and that all staff remain up to date with accurate training, certificates and other requirements by State and institution

Ensuring a high level of customer service is delivered throughout each event

Directing event bar staff through set up and break down procedures

Working the bar as needed based on staffing

MINIMUM REQUIREMENTS
:

Bachelor’s Degree preferred or combination of High school/GED and 3-5 years administrative experience within a customer-service environment

Proven experience as a Beverage Manager or similar role within the food service industry

Food Handler and Alcohol Server Certification required

Must have a valid driver’s license, complete a driver training program and have an acceptable Motor Vehicle Record

SCHEDULE
:

This is a full-time 35 hour per week position

Flexible working schedule is a must

Some weekends and nights are required

About Saint Joseph’s College of Maine

Founded by the…