Mgr, Human Resources - Miami University, Oxford, Oh

At over 300 college & universities around the country,
Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Let your passion for people be the driver of your success! Chartwells Higher Education is looking for a HR Manager at Miami University of Ohio located in Oxford, OH (40 miles from Cincinnati, OH). This is an on-site position at a prestigious University on a beautiful, state-of-the art campus in a fantastic location! The HR Manager will utilize their HR knowledge to handle complex issues and administration for a high volume Food & Beverage account.

Main responsibilities will be to support full cycle recruitment, employee training and development, employee relations, employee engagement, and educating our teams on HR policies and procedures.

• Works with management teams to drive employee engagement in association with client goals. Helps drive participation in corporate engagement survey, action planning and improvement in engagement year over year. Suggests and facilitates strategies that drive engagement and client satisfaction.
• Ensures onboarding practices are helping associates performance and retention.
• Drives retention through good Employee relations practices and employee engagement.

• Recruits and onboards frontline hires utilizing onboarding and payroll systems.
• Accesses current recruitment processes and makes recommendations for improvement as it relates to sourcing, screening, interviewing, pre-employment process and hiring. Ensures compliance with the Compass National Recruiting Center (CNRC) and works with CNRC to improve all recruiting areas were needed.
• Ensure company background check protocols are followed and works with recruiting teams on exceptions and escalations.

• Liaison with managers and the Human Resources Service Center (HRSC).
• Helps establish best practices and drives consistency in employee relations issues, including term Manage and insure employee retention strategies are in place and properly executed.
• Supports EEOC and lawsuit claims documentation and delivers training where needed on Performance Management/employee relations concerns/needs.
• Advise managers on employment policies, procedures and appropriate practices.
• Manages employee relations to include working with employees to resolve sensitive or difficult work-related problems, investigation, employee coaching and performance issues.

• Ensures all necessary hiring and termination paperwork is in place and filed in secured environment.
• Assist locations in advising on employee file maintenance to ensure they are in compliance with all state and federal laws.
• Ensure I-9 Compliance.
• Ensure Wage and Hour compliance.
• Safety, Worker's Compensation, and Leave of Absence.
• Assist with Healthcare safety program and worker’s compensation program.
• Serves as the leave of absence liaison between employee and LOA department to ensure compliance with all policies and guidelines.

• Bachelors Degree in Human resources, Business Management, Hospitality Management, or related degree.
• 5+ years experience in HR Management.
• Previous Food & Beverage operations experience a plus.
• Strong organizational and computer skills.

Apply to Chartwells Higher Education today!

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