Senior Manager Field Labor & Culture

Category/Area of Expertise: Human Resources

Job Requisition: 489727

Address: USA-ME-Winthrop-1245 US Route 202

Store Code: ADUSA Distribution - HR (5121911)

ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution fosters a culture that inspires and empowers our associates to always deliver exceptional service and value. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.

To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit

The Manager II Field Labor & Culture is responsible for establishing and leading a comprehensive pro‑associate strategy and culture across ADUSA Distribution & Transportation. This role drives enterprise‑wide initiatives that promote associate listening, open‑door practices, leadership transparency, and a positive associate relations environment that supports operational continuity and workforce stability.

This role operates with significant strategic latitude and enterprise impact. The role owns labor‑related analytics and reporting (internal and external), designs and deploys proactive engagement strategies targeting key risk areas and leads the cross‑functional response team deployed in the event of labor activity. The role partners closely with Executive Leadership, Operations, Legal, HR, Communications, and field leadership to anticipate labor risks, strengthen associate trust, and ensure compliant, consistent, and values‑based responses across the network.

• Develops and leads a comprehensive pro‑associate and labor engagement strategy aligned with organizational values and operational priorities.
• Establishes a clear philosophy and framework promoting associate listening, leadership visibility, transparency, and open‑door ways of working.
• Advises executive leadership on labor climate trends, risks, and strategic mitigation plans.
• Drives alignment and accountability across Distribution & Transportation leadership to sustain a positive associate relations culture.

• Owns enterprise reporting and analytics related to labor activity, engagement indicators, turnover trends, attendance patterns, and external union activity.
• Develops dashboards and predictive insights to identify early warning indicators of labor risk.
• Monitors external labor trends, industry activity, regulatory developments, and competitor environments.
• Provides executive‑level reporting and strategic recommendations based on data analysis.
• Ensures consistent data governance and reporting accuracy across the network.

• Designs and deploys structured associate listening strategies, including surveys, focus groups, round tables, skip‑level meetings, and pulse mechanisms.
• Partners with site leadership to translate listening insights into actionable engagement plans.
• Develops toolkits and training resources that reinforce open‑door practices and frontline leadership effectiveness.
• Identifies systemic themes impacting morale, trust, or workforce stability and drives cross‑functional resolution strategies.
• Measures and monitors impact of engagement interventions across sites.

• Develops programs that reinforce leadership capability in associate relations, conflict resolution, and effective communication.
• Facilitates leadership sessions to build understanding of labor dynamics and proactive engagement practices.
• Coaches senior and field leaders on navigating complex associate relations situations.
• Ensures leaders consistently model company values and a culture of fairness, respect, and accountability.

• Leads the cross‑functional team deployed in the event of labor activity, including organizing campaigns or other workforce disruptions.
• Develops standardized response protocols,…