Payroll Specialist

Description

The Payroll Specialist is responsible for the accurate and timely processing of the hotel’s payroll and for the analysis and control of labor cost across the property. Beyond core payroll administration, this role focuses on payroll allocations to the correct departments and cost centers, monitoring workforce performance and productivity, and supporting management with labor controls that keep staffing aligned to business volume.

The Payroll Specialist works closely with Human Resources and department heads to ensure every employee is paid correctly and that labor remains efficient, compliant, and well controlled.

Payroll Processing & Allocations

• Process accurate, on-time payroll for all hourly and salaried hotel employees, including wages, tips, overtime, gratuities, and service charges.
• Allocate payroll cost to the correct departments, outlets, and cost centers so that labor expense is reported accurately on departmental statements.
• Reconcile payroll allocations to the general ledger and partner with the Accounting Manager during month-end close on payroll accruals and journal entries.
• Maintain payroll records, process new hires, terminations, and status changes, and ensure compliance with wage‑and‑hour and tax regulations.

Workforce Performance

• Track and analyze workforce performance metrics such as hours worked, productivity per occupied room or cover, and labor efficiency by department.
• Prepare regular reports on staffing, attendance, and overtime trends to help leaders understand and improve workforce productivity.
• Identify patterns in absenteeism, turnover, and overtime, and surface insights and recommendations to management and Human Resources.

Labor Controls

• Monitor actual labor cost against budget, forecast, and business volume, flagging variances and over‑staffing to department heads.
• Support managers in building and adjusting schedules and productivity standards that align staffing levels with occupancy and demand.
• Maintain and audit the time‑and‑attendance system, reviewing punches, edits, and approvals to ensure accuracy and prevent time leakage.
• Help enforce labor‑control policies and standards, supporting cost‑saving initiatives without compromising service or compliance.

• Associate’s or Bachelor’s degree in Accounting, Finance, Human Resources, or a related field, or equivalent experience.
• Two or more years of payroll experience; hotel or hospitality and multi‑department labor experience preferred.
• Working knowledge of payroll systems, time‑and‑attendance platforms, and wage‑and‑hour and tax compliance.
• Strong Microsoft Excel skills and the ability to analyze and present labor data clearly.
• High attention to detail, discretion with confidential information, and strong organizational skills.
• Accuracy and confidentiality in handling employee and payroll data.
• Analytical mindset with the ability to translate labor data into actionable insight.
• Strong communication and partnership with operations and HR.
• Ability to meet strict, recurring payroll deadlines.

• Employer‑subsidized medical, dental, and vision insurance
• Company‑funded $25K in complimentary life insurance and $1K/mo. in disability
• Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
• Additional Health & Wellness benefits including prescription and gym membership discounts
• Flexible and understanding work‑life equality
• Family Matters Program of 3+ months paid parental leave for new parents
• 401k employer match, up to 4% of salary
• Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
• Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
• Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
• Gold Card annual complimentary restaurant allowance for managers
• Discounted lodging rates from New England Inn & Resort Association partners
• Pathways for growth and professional development including training and tuition reimbursement
• Relocation assistance to temporary employer housing
• Incentive opportunities for both hourly and managerial roles
• Company‑funded Employee Assistance Program for life and mental health resources

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.