Cloud Site Reliability Engineer

Software Engineering Yarmouth,Maine United States
Salary: USD 93547.Annually

• Implement observability tooling to monitor AWS EKS-based systems focusing on performance, reliability, and scalability.
• Participate in on‑call rotations, providing critical support as needed. Ensure timely response to incidents and support requests, collaborating effectively on solutions.
• Conduct root cause analysis and implement preventative measures to minimize toil and impact on customers.
• Lead and participate in incident retrospectives to enhance future response efforts.
• Ensure that architecture and deployment models are sufficient to support SLA commitments and are well prepared for future problems of scale.
• Apply software engineering best practices to comprehensively address and resolve problems.
• Collaborate with product support teams to improve reliability, drive efficiency, and enhance customer experience through self‑service tools and automation.

• 2-3+ years of a successful cloud operations, software engineering, or technical operations career within reputable technology firms, particularly with large‑scale cloud applications.
• Experience building observability platforms and using monitoring tools, such as Datadog.
• Experience driving incident response best practices and using incident management tools, such as Pager Duty and JSM Ops.
• Experience deploying and supporting containerized applications on cloud platforms, preferably EKS on AWS.
• Experience with infrastructure as code technologies, such as Terraform.
• Familiarity with Dev Ops and CI/CD methodologies.
• Bachelor’s degree in Computer Science or related field.