More jobs:
Technical Services Internship, Summer
Job in
Yarmouth, Cumberland County, Maine, 04096, USA
Listed on 2026-02-17
Listing for:
Tyler Technologies
Seasonal/Temporary, Apprenticeship/Internship
position Listed on 2026-02-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Location: Yarmouth
Description
Tyler Technologies is looking for Technical Services Interns to join our team next summer in our Yarmouth, ME office! The Technical Services Intern will experience the day-to-day activities for supporting clients of a high-tech software company. This person will be a valuable resource assisting corporate IT and/or hosting teams with closing IT support tickets, assisting with software installations, installing 'proof-of-concept' test environments for internal testing and training, adding to our documentation library and managing special projects.
To ensure that this is a well-rounded, real-world experience, the intern will receive guidance from senior team members, the IT Manager, and will participate in team meetings.
Responsibilities
* Assist staff with closing customer IT support tickets for our clients
* Assist in developing time efficiency processes and tools
* Assist with installing software
* Prepare and/or modify system and process documentation
* Research and implement various sand-box environments for testing, training, and troubleshooting
* Resolve server and software configuration issues in a team environment
* Take inbound support requests from internal and external clients
Qualifications
* Basic knowledge of server hardware (including web servers) and network configurations
* Basic knowledge of Microsoft server operating systems (Windows Server 2008/2012, SQL Server 2008/2012)
* Basic knowledge of Windows Active Directory Services
* Basic knowledge of writing SQL queries
* Strong customer service skills
Position Requirements
Less than 1 Year
work experience
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