Sr. ServiceNow Consultant

Sr. Service Now Consultant

Location:

Remote

Years of

Experience:

15 to 25 Years

Required Skills

Qualifications:

• Technical Expertise:
  Expertise in configuring and administering Service Now SAM Pro to manage software assets, licenses, and compliance. Strong understanding of the integration between Service Now and other tools like SCCM, discovery tools, and enterprise systems for asset tracking and management. Solid understanding of software licensing models (e.g., per user, per device, subscription-based) and experience applying these models within Service Now SAM Pro.
  
  Experience with Service Now reporting and dashboard creation, including building custom reports and queries using Service Now's reporting tools.
• Certifications (Preferred):
  Service Now Certified Application Specialist – SAM Pro. Service Now Certified Application Development – CAD. ITIL Foundation or higher-level certifications. Certified Software Asset Manager (CSAM) or similar certifications.
• Soft Skills:
  
  Strong analytical and problem-solving skills with the ability to identify and address software asset management issues. Excellent communication skills, with the ability to engage with both technical and non-technical stakeholders. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously. Strong attention to detail, with a focus on accuracy and compliance.

Additional Requirements:

• Knowledge of software license management tools and processes, specifically within Service Now SAM Pro. Experience managing software audits and liaising with vendors to ensure compliance. Familiarity with cloud-based software licensing and asset management (AWS, Azure, etc.) is a plus. Prior work integrating other enterprise SaaS (Service Now, Salesforce, Git Hub, etc.) to appreciate patterns around connectors, webhooks, and rate limits.

AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.
*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations.

Reasonable accommodation also is available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator.