Customer Service Representative

Customer Service Representative

Company Overview - Lynam Insurance has proudly served the people of Bar Harbor, Maine and greater Hancock County area with all of their insurance needs for over 134 years.

Job Description:

As a Customer Service Representative, you will be responsible for elevating the client experience while increasing sales. You will play a key role in creating a friendly and extremely welcoming environment. The ideal candidate will enjoy interacting with people and have a professional appearance. You must be comfortable in a fast-paced environment and able to multitask; extremely observant and able to take initiative.

This position requires someone who is aware of the accuracy of their work and its impact on the success of the business. A highly qualified candidate will have some receptionist experience.

• Dependable and a quick learner
• Greets and makes customers feel welcome
• Self-starter who is able to take on new responsibilities
• Data entry, filing, and maintaining supplies for the office
• General office support for all departments

• Detail-oriented with good organizational skills
• Ability to multitask in a busy environment
• Good verbal and written communication skills
• Ability to maintain confidentiality and interface with all levels of personnel
• Computer proficient, including Microsoft Outlook, Word, and Excel
• Team Player
• Paid Time Off (PTO)
• 401K
• Health insurance
• Cancer Care Insurance
• Life Insurance
• Vision Care Insurance
• Long Term Disability Insurance
• Average 11 Paid Holidays

Compensation: $20.00 - $23.00 per hour

Insurance Professionals go by many names:
Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future.

As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day! Is this career right for you?

Career advancement in a growing field

It’s projected that 50% of the insurance workforce will retire by 2028, opening up plenty of employment and advancement opportunities. (Source: )

Give Back to Your Community

Insurance agents are often active and engaged members of their communities. Many agencies are involved in a variety of charitable efforts, such as local children’s organizations, animal shelters, disaster relief, and more. (Source: )

Develop a Broad Skill Set

The insurance industry is continually evolving as customer needs do. That means employers are also interested in people who understand social media, digital marketing, and cyber communication. (Source: )

Job Security

Insurance isn’t going anywhere. It’s been around for centuries, and it will stay as long as people continue to need medical care, drive cars, own homes, and run businesses. (Source: )