Credit Solutions Manager

Overview

Are you a confident, solutions-driven leader with a strong understanding of credit risk and a passion for helping members navigate financial challenges? If so, we would love to have you on our team!

Acadia Federal Credit Union is seeking a full-time Credit Solutions Manager to plan, organize, and direct the activities of our Credit Solutions Team. This role may be located in Fort Kent or Bangor
, depending on the qualifications of the successful candidate. This leadership role is responsible for overseeing delinquent loan accounts, guiding risk mitigation strategies, and ensuring fair, consistent, and compliant resolution outcomes for our members. Responsibilities also include managing collections activities, overseeing bankruptcies, foreclosures, charge-offs, and legal proceedings, conducting risk analysis, identifying trends, and providing meaningful reporting to management and the Board.

The ideal candidate will balance sound judgment with empathy, lead a high-performing team, and collaborate closely with the Vice President of Risk Management on critical or high-impact decisions.

• Plan, organize, and direct the activities of the Credit Solutions Team.
• Oversee delinquent loan accounts, guide risk mitigation strategies, and ensure fair, compliant resolution outcomes for members.
• Manage collections activities, oversee bankruptcies, foreclosures, charge-offs, and legal proceedings.
• Conduct risk analysis, identify trends, and provide meaningful reporting to management and the Board.
• Collaborate closely with the Vice President of Risk Management on critical or high-impact decisions.

This role may be located in Fort Kent or Bangor, depending on the qualifications of the successful candidate.

Designated as one of the “Best Places to Work in Maine” every year from 2022 through 2025, Acadia FCU offers an excellent compensation and benefit package that includes health, disability, and life insurance, paid earned time off, and a 401(k) matching retirement plan. We are a growth-oriented community credit union that fosters excellence, teamwork, and engagement in our workplace. If you want to be part of a company that values its team, members, and the communities we serve while promoting a healthy work-life balance, then apply online today!

This position will remain open until the right person is found.

Equal Opportunity Employer