Case Management Director

LEAP is a nonprofit organization dedicated to providing exceptional care and support to individuals with Intellectual and Developmental Disabilities (IDD) and Autism. Our mission is to empower individuals to live fulfilling lives by promoting independence, community engagement, self-determination, and high-quality, person-centered services.

LEAP is seeking an experienced and collaborative Case Management Director to provide leadership for our adult Case Management services in Farmington, Maine.

As a member of LEAP's Senior Leadership Team, the Case Management Director has overall strategic and operational responsibility for the Case Management department. This position supervises and develops our team of Case Managers, oversees program quality and compliance, and helps ensure that individuals receive responsive, person-centered services consistent with Maine Care and Targeted Case Management requirements.

The Director may also carry a small caseload based on departmental needs. This is an opportunity for an experienced human-services professional to lead an established program while also helping LEAP prepare for the continued evolution of Maine's developmental-services system.

Lead & Develop the Case Management Team

• Provide day-to-day leadership and oversight of LEAP's Case Management department.
• Supervise, mentor, coach, and support Case Managers.
• Provide training, performance management, and professional development.
• Serve as a resource for complex cases and challenging situations.
• Build a culture of accountability, collaboration, professional growth, and person-centered service.
• Participate as an active member of LEAP's Senior Leadership Team.

Oversee Program Quality & Compliance

• Ensure Targeted Case Management services meet Maine Care Section 13 requirements and applicable state and federal standards.
• Oversee Organizational Representative Payee services consistent with Social Security Administration expectations.
• Monitor caseloads, documentation, service delivery, and program performance.
• Conduct regular audits and lead quality-assurance and continuous-improvement activities.
• Maintain effective processes and standards for high-quality Case Management services.

Support Individuals & Community Partnerships

• Promote individualized, person-centered services based on each person's needs, preferences, and goals.
• Support effective coordination of housing, employment, healthcare, transportation, social services, and other community resources.
• Build productive relationships with individuals served, families, state agencies, service providers, community organizations, and other partners.
• Promote independence, self-determination, meaningful community participation, and individual choice.

Help Shape What's Next

Maine's developmental-services system continues to evolve. The Case Management Director will contribute subject-matter expertise as LEAP evaluates and develops new or expanded Case Management, care-coordination, and community-resource services, including opportunities associated with Maine's Lifespan Waiver.

The Director may assist with program design, workflows, staffing considerations, compliance preparation, implementation planning, and the integration of newly developed services into the Case Management department when appropriate.

Candidates must have:

• A bachelor's degree from an accredited four-year institution with a specialization in psychology, behavioral health, social work, special education, counseling, rehabilitation, nursing, or a closely related field.
• At least four years of experience working in the intellectual disabilities and/or autism field.
• Verifiable experience supervising employees who provide services to individuals with intellectual disabilities and/or autism.
• Strong leadership, communication, organizational, interpersonal, and problem-solving skills.
• The ability to work effectively with individuals served, families, employees, state agencies, providers, and community partners.

We are particularly interested in candidates who bring:

• A master's degree in a related field.
• Experience with Maine Care, Targeted Case Management, Maine's developmental-disability service system, and applicable regulatory requirements.
• Experience with program development, implementation, systems change, or organizational growth.
• Experience leading teams through changing regulatory or service-delivery environments.
• Knowledge of community…