Program Coordinator

Position Summary

The Program Coordinator supports Hand in Hand / Mano en Mano’s mission to ensure that all immigrants and farm workers have access to resources and increase enrollment to Supplemental Nutrition Assistance Program (SNAP) benefits across Maine. This position conducts culturally and linguistically responsive outreach, education, and direct application assistance to individuals and families facing barriers such as language access, transportation, immigration status, and poverty, and builds relationships rooted in trust and reciprocity with immigrants and farm workers.

Inform Mano en Mano’s work and play a leadership role as a program coordinator to Haitian and/or Latinx farm workers Downeast. Uphold Mano’s racial justice values and philosophy which informs how we support immigrants and farm workers, including via the Welcome & Resource Centers. Outreach activities take place statewide with a strong focus in Washington and Hancock Counties and during seasonal agricultural work cycles.

• Access to Essential Services and Social Supports
  :
  Immigrants and farm workers’ agency is uplifted in the process of meeting needs and/or increasing access to wrap-around social support services.
  • Support: Community members’ agency is centered in the process of meeting their needs. Individuals and families are supported in equitably accessing health and wellness services including SNAP material.
  • Information: Immigrants and farm workers have updated information on resources and services relevant to them and update information about SNAP eligibility and information.
• Community Outreach
  :
  Immigrants and farm workers feel connected and trust is built with advocacy staff overtime via outreach/communication.
• Welcome & Resource Centers: Immigrants and farm workers are welcomed and celebrated when they arrive. Their humanity and power is centered.
• Relationships and Power: Relationships are built that center workers’ agency, power, and humanity.

• Use office and centers as a platform and initial point of contact for connecting with immigrants and farm workers about SNAP information.
• Welcome and celebrate Immigrants and farm workers to this area. Center their humanity/culture, for example, via verbal welcomes in multiple languages, signage, music or homemade meals on site or at housing locations.
• Support resources (clothing, food, etc.) and/or services (health care, legal advice, etc.) at the office or work sites of workers and families.
• Conduct SNAP eligibility pre-screenings for members of target populations during outreach activities.
• Provide one-on-one assistance with SNAP applications (online preferred, paper when necessary).
• Educate community members about SNAP eligibility, benefit usage, and locations where SNAP benefits are accepted.
• Disseminate SNAP information at farm worker housing sites, food distributions, community events, and partner organization locations.
• Build trust and reciprocal relationships over time. Maintain confidentiality.
• Understands how health and overall well being is tied to housing, food, immigration status, employment, education, etc.
• Facilitate the distribution of resources directly to workers/families. Putting together food boxes with other resources like SNAP information and materials.

• Assist individuals with obtaining required SNAP verification documents.
• Support faxing, copying, scanning, and submission of documentation as needed.
• Provide follow-up support related to SNAP applications when appropriate.
• Provide interpretation for community members, other Mano en Mano staff, partner organizations and/or volunteers that support workers and families in meeting their needs including SNAP eligibility requirements.

• Organize and staff SNAP outreach booths or exhibits at community events and partner meetings.
• Collaborate with community partners to conduct outreach workshops and educational sessions.
• Maintain a public-facing phone line to provide SNAP information and respond to community inquiries.

• Distribute SNAP informational flyers and printed materials in appropriate languages.
• Assist with translation of outreach…