Quality Assurance Manager

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

• Base Salary: $101,417 - $128,511, this role is eligible for an annual bonus.
• Location: Kingfield, ME
• Schedule: Monday - Friday 8:00 AM–5:00 PM, with occasional evening or weekend hours based on business needs.

Health Benefits:

• Medical
• prescription
• dental
• vision
• flexible spending account (FSA)
• dependent care flexible spending account (FSA)
• health savings account (HSA)

Retirement/Investing:

• 401K with a 5% match
• Employee Stock Purchase Plan (ESPP)

Insurance:

• Employee Life Insurance
• short and long-term disability
• critical illness
• hospital indemnity
• accident insurance
• spouse/domestic partner/child life insurance
• accidental death and dismemberment

Other great benefits:

• Employee discounts
• save on auto, home, and pet insurance
• tuition reimbursement
• paid vacation and sick time
• 9 paid holidays and 3 paid floating holidays
• paid leave for when you have a baby, adopt a child, or become a foster parent
• legal services
• identity theft protection
• employee assistance program (EAP)
• adoption reimbursement benefit
• FEDlogic
• commuter benefits

• Serve as the lead within the plant for Company Quality initiatives including the implementation of Primo Brands Quality Management System
• Serves as Food Safety Quality System (FSQS) Team Leader to ensure the training of Food Safety Team Members, ensure that the FSQS is established, implemented, maintained, and updated and reports to the Factory & Market Quality Managers on FSQS effectiveness & suitability
• Prepare for all Company Quality Audits, ISO audits and respond to issues
• Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities
• Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant
• Serve as primary plant liaison with the Customer Service Center, Consumer Affairs and with consumers for quality and complaint issues
• Prepare and maintain permitting and licensing for the plant
• Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies
• Coordinate activities and develop good relationship with key vendors
• Monitor the performance and competencies of plant QA staff and provide leadership, coaching and development as needed
• Lead the execution of cultural changes and activities needed to support Primo Brands Continuous Excellence and the pursuit of TPM, serve as primary lead for Q pillar
• Develop initiatives to improve plant performance against Primo Brands quality measures and ensure plant compliance with company and regulatory standards
• Provide day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (CFIA, IBWA, EPA, etc.).
• May serve as plant representative for regional quality forums and initiatives
• Ability to travel on a periodic basis

• Bachelor’s or Master's degree in chemistry, microbiology or related field preferred
• 10 or more years of QA experience with 5 or more years of QA management experience within consumer products, specifically beverage, food or other clean manufacturing
• Prior microbiology laboratory management (preferred) and manufacturing line inspection experience
• Knowledge of ISO requirements and audits
• Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design
• Strong project management and computer skills, including Word, Excel, Access, & Power Point
• ERP system and Quality system experience needed, SAP and Infinity preferred
• Proven leadership skills, coaching and developing leaders & employees
• Demonstrated ability to drive continuous improvement and manage to/achieve metrics
• Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives
• Ability to drive positive change in both processes and systems and culture
• Strong internal and external customer focus with…