Quality Systems Specialist

If you can believe it, we started out in 1874 canning sardines. But to our founder, Jasper Wyman, there was just something about the Wild Blueberry barrens surrounding his Maine cannery that compelled him. Eventually he realized you can package a sardine just about anywhere, but Wild Blueberries were unique to his little corner of the world. By 1900, Jasper had turned his focus towards that native wild resource, and over the next century the Wyman family grew to harvest thousands of acres of barrens across Maine and Canada.

Today, Wyman's is in its fourth generation of family ownership and is one of the leading purveyors of Wild Blueberries on the planet and the top selling brand of frozen fruit in U.S. retail.

The Quality Systems Specialist plays an important role in supporting Wyman's Food Safety and Quality Management System across internal manufacturing sites, warehouses, and farming operations. The role is responsible for maintaining and updating SQF documentation, training materials, audit formats, customer request inquiries, and related quality system records.

This individual will work closely with the Quality Assurance Team and cross-functional departments to support regulatory compliance, SQF readiness, internal audits, corrective actions, and third-party certifications. This position will also serve as a back-up SQF Practitioner for Wyman's internal plants and help ensure programs remain current, organized, and effectively implemented.

• Maintain and keep up to date site SQF documentation including forms, procedures, training materials, and audit templates for internal plants.
• Coordinate on-site monthly audits at manufacturing facilities, warehouses, and other internal locations as assigned, utilizing a cross functional team of auditors .
• Document audit findings, define corrective actions, assign responsibility, and collaborate with functional leaders in quality, safety operations and maintenance to ensure corrective action closure.
• Work cross-functionally with Operations, Warehousing, Agriculture, Supply Chain, Sanitation, Maintenance, Procurement, and other internal teams to support quality system compliance and close audit observations
• Support SQF program maintenance and audit readiness for internal manufacturing facilities.
• Stay current with changes in SQF Code requirements and applicable federal regulatory policies related to manufacturing and farming operations.
• Be the customer facing quality leader by preparing documents, completing forms, and responding to customer documentation requests for COAs and other customer needs related to food safety, quality, regulatory, and certification programs.
• Assist with microbiological sampling and review micro results in order to support COA creation and any corrective actions needed based on micro results.
• Maintain Non-GMO and Kosher certifications, including supporting documentation and communication with certification bodies as needed.
• Assist with the development, organization, and maintenance of training materials related to Food Safety, Quality Assurance, SQF, GMPs, Produce Safety, and regulatory programs.
• Assist with review, organization, and trending of quality system records, audit findings, and corrective actions.
• Ensure documentation is accurate, current, complete, and aligned with Wyman's Food Safety and Quality programs.
• Help investigate plant holds, conduct root cause analysis, and support development and implementation of corrective and preventive actions.
• Monitor escalated complaints from customers and consumers that relate to Operations in Maine and Canada and investigate root causes, collaborate with stakeholders to develop corrective actions and preventive measures and keep the complaint tool updated.

• Ability to interpret technical instructions, regulatory requirements, procedures, and customer documentation requests.
• Ability to think independently, define problems, collect data, establish facts, and draw valid conclusions
• Strong written and verbal communication…