Retail Customer Relations Representative

Responsibilities

• Cultivate Positive Customer Interactions:
  Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience.
• Needs Assessment Through Active Listening:
  Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences.
• Product Knowledge Expert:
  Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions.
• Strategic Selling Techniques:
  Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales.

• Proven ability to build rapport and connect with customers in a professional and friendly manner.
• Excellent communication and active listening skills.
• Strong desire to learn and develop comprehensive product knowledge.
• Ability to prioritize tasks, manage time effectively, and achieve sales goals.

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Dynamic and positive work environment.

We encourage you to apply!

Experience: Not required

Languages: English – Advanced

Employment: Full-time

Schedule: Thursday - Monday 10:30A - 7:30P

Salary: $17 – $30 hourly

Benefits: hourly, commission, bonus

About Akalade Inc:
We conduct marketing and sales for Fortune 500 clients.