Sr. Security Shift Mgr

Title:

Sr. Security Shift Mgr

Requisition #: 3874

Location:

Oxford, ME, 04270

Property:
Oxford Casino Hotel

Pay Range: $53,000

Responsible for overseeing the shift operation of the Security department, ensuring safety, compliance, and effective communication during each assigned shift.

• Oversee the safety and security of customers, team members, and company assets during the assigned shift.
• Monitor all security personnel to ensure compliance with department and property policies.
• Promote an environment where subordinates can perform assigned duties within established guidelines, procedures and laws.
• Provide clear, concise incident reports, daily logs and documentation for shift activities and incidents; investigate and follow up on all shift reports.
• Promote effective communication to staff and management regarding property activities.
• Perform duties of a subordinate as required.
• Respond, evaluate, provide first aid and notify emergency medical services for guests and team members requiring medical assistance.
• Act as liaison between law enforcement and casino management.
• Conduct emergency drills within the security department.
• Provide support and guidance to all casino departments and personnel as needed.
• Understand gaming laws, state regulations, departmental policies and procedures, and internal controls.
• Mediate and solve problems for employees and guests, establishing effective communication lines.
• Identify operational and organizational opportunities and work with upper management to recommend and implement solutions.
• Attend all company required mandatory training classes when scheduled.
• Manage key control and inventory for all sensitive keys; operate key watcher and control access.
• Ensure all locks programmed to SAFLOK are operational.
• Replace damaged keys and maintain accurate inventory and logs in the spare key box.
• Verify shipments and inventory of cards, dice and chips.
• Verify proper key, card and dice destruction.
• Ensure all visitors, vendors and contractors are logged and accounted for while on property.
• Schedule, mentor, discipline team members in the shift and maintain adequate staffing levels.
• Maintain full control and authority over the shift.
• Complete payroll, verify timesheets and maintain timekeeping records for all security officers.

• Complete understanding of gaming laws, state regulations, internal controls, departmental policies and procedures.
• Strong report writing skills.
• Ability to deescalate conflict and provide conflict resolution.

Must be 21 years of age and obtain/maintain licensing from the Maine Gaming Commission.

Demonstrate security enforcement ability and investigative skills.

Ability to write legibly and coherently and communicate effectively with others.

Must have previous experience as a Security Shift Manager.

Stand and walk for extended periods, climb, reach, push, pull, and lift objects up to 40 lbs (plus occasional 50‑lb force). Push/pull a wheeled cart weighing up to 300 lbs. Work may involve loud noise, close quarters, extreme weather, and exposure to emergency situations requiring composure.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Nearest Major Market:
Maine