Commercial​/Residential Technician

Commercial/Residential Technician

Reports to:

General Manager

Job Type: Full-Time

Location:

Rockport, ME

In the role of Commercial/Residential Technician, you will assume a pivotal responsibility in the installation, maintenance, and repair of our full offering of commercial and residential products, including garage doors, dock equipment, and more.

• Install commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work.
• Service commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work.
• Identify and repair mechanical and electrical failures.
• Perform preventive maintenance services.
• Maintain inventory on the company truck and understand the proper use of all parts, tools, etc.
• Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
• Maintain a safe, secure, and healthy work environment both at our warehouse and at job sites.

• Must be at least 18 years old
• 2-3+ years’ experience in garage door service/installation
• Must possess a valid Driver’s License
• Must have an acceptable MVR to be added to our auto insurance policy.
• Be able to pass pre-employment screening, including drug test & background check
• Must have dependable, reliable transportation to and from your base office location.

• 5+ years of applicable experience
• Welding, OSHA 10, first aid, and/or CPR certification(s)

• Ability to consistently arrive on time according to schedule and customer appointments
• Willingness to learn
• Strong problem-solving skills
• Excellent attention to detail
• Customer service-oriented mindset
• Adaptability to a changing work environment
• Excellent analytical and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills.

• Non-climate-controlled environment – potentially working in all weather conditions.
• Frequently sitting, standing, bending, and lifting to 75 lbs.
• Performing work at elevated heights on ladders and lifts.

We are proud to offer a robust benefits package to our Team Members including:

• Competitive pay
• Medical, dental, and vision insurance with multiple plan options
• Short and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident Care
• Hospital Indemnity
• 401(k) with employer match
• Generous Paid Time Off (PTO)
• Paid holidays
• Team member recognition & reward programs
• Employee discount on products & services

We are an (EOE) Equal Opportunity Employer.